Customer Service, Microsoft Office, good communication skills

Sally Louz

Email: ***.***********@*****.*** Phone: 646-***-****

Address: **** ***** ******, ****** *****, New York.

Objectives

Looking for a high-grown organization with a competitive and challenging environment that creates an ideal condition for delivering high quality services. Aspiring to associate with an organization which offer a congenial environment for growth.

Education

B.Sc. in Biomedical and System Engineering September 2005 – June 2010

Cairo University

Accumulative Grade: Good.

Bachelor Project September 2009 – June 2010

Cairo University

Title: Training System for Dysphasia.

Grade: Excellent.

CCNA Cisco Certified Network September 2014 – May 2015

Cisco ID: CSCO12804350.

Implementing Cisco IP Routing Networks (300-101)

July 2015 – November 2015

Implementing Cisco IP Switched Networks (300-115)

January 2016 – April 2016

Training Experience

Network Professional hands on training,install, configure and troubleshoot routed and switched networks involving LAN, WAN and dial access services while making sure the solution responds optimally to the business networking needs.

Qualifications

Network Principles: Identify cisco express forwarding concepts, IP operation, TCP and UDP operations and recognize purposed changes to the networks.

Layer 2 Technologies: Configure and verify PPP and frame relay.

Layer 3 Technologies:

Identify, configure and verify IPV4 and IPV6 addressing and subnetting.

Configure and verify static and default routing.

Troubleshooting passive interface.

Configure and verify filtering and redistribution with any protocol.

Configure and verify manual and auto-summerization with any protocol.

Configure and verify policy-based routing.

Configure and verify RIPv2 and RIPng.

Configure and verify EIGRP neighbor relationship and authentication, EIGRP stub, EIGRP load balancing, optimize EIGRP metrics and EIGRP for IPV6.

Configure and verify OSPF neighbor relationship and authentication, network types, area types, OSPF path preference, OSPF operation and OSPF for IPV6.

Configure and verify BGP peer relationships and authentication.

Configure and verify eBGP (IPV4 and IPV6 address families).

VPN Technologies: Configure and verify GRE, DMVPN (single hub), easy virtual networking (EVN).

Infrastructure Security:

Configure and verify router security features, device access control, IOS AAA using local database.

Infrastructure Services:

Configure and verify device management, SNMP, logging, network time protocol (NTP).

Configure and verify IPV4 and IPV6 DHCP.

Configure and verify IPV4 and IPV6 NAT.

Configure and verify Cisco Netflow.

Designing small, medium and large LANs, CANs, and data centers switched network.

Choosing Cisco and Juniper switch model (Platforms) suitable for LAN, CAN and date center.

Solid knowledge of Enterprise Composite Network Hierarchical design.

Managing switch files, MAC tables and layer 2 protocols (CDP,LLDP).

Implementing and configuring VLANs, Trunks, DTP, VTP (Ver 1,2,3), extended and voice VLANs.

Inter VLAN routing using router and layer 3 switch.

Link redundancy and link load distribution based on Etherchannels and link aggregation using (PAGP and LACP).

Removing layer 2 loops using STP, RSTP, PVST+, Rapid-PVST and MSTP (STP Ver 1,2,3).

Gateway router and layer 3 switch redundancy protocols using HSRP, VRRP, GLBP and VRPPE.

Switches virtualization and aggregation technologies using stacking and VSS.

Mitigating and securing switch from famous LAN attacks (Snooping, Spoofing, Inspection, Guard).

Private VLAN.

AAA authentication.

Port mirroring (Switch Port Analyser) using SPAN and RSPAN.

Personal Skills

Strong verbal and personal communication skills.

Accuracy and Attention to details..

Problem analysis and ability to solve problems efficiently.

Initiative with a high level of energy.

Organizational skills and customer service orientation.

Adaptability and ability to work under pressure.

Technical Skills

Operating System: Windows Vista and 7.

Microsoft Office 2012, Excel and Power Point.

Interest

Reading.

Travelling.

Listening classic music.

Excellent web user.

Reference

References available upon request.

Contact this candidate