Project Information Technology
Resume:
SHRUTHI CHANDRAPPA
PISCATAWAY TOWNSHIP, NEW JERSEY 08854
*****************@*******.***
https://in.linkedin.com/in/shruthi-chandru-375698b0
EDUCATION
INDIANA UNIVERSITY OF PENNSYLVANIA Indiana, PA
Masters in Business Administration Candidate, May 2016
GPA 3.84
Beta Gamma Sigma Achiever
SAMBRAM INSTITUTE OF TECHNOLOGY Bangalore, Karnataka
Bachelors of Engineering/ Electronics and Communication Engineering, Jul 2012
First Class - 60.12%
WORK EXPERIENCE
COMPEST SOLUTION INC Piscataway, New Jersey
Performance Engineering Intern Dec 2015 – Till Date
Trained to perform basic Parameterization, co-relation using web protocols such as web http/html, web services in LoadRunner.
Familiar with run time settings/recording options and general options in LoadRunner.
Did learn the importance of deployment of test automation scripts and manual scripts to do end to end performance testing using Load Runner.
I ran different tests such as baseline test, load test, endurance test, stress test etc. to check the stability of the application.
Have learnt to analyze the results using Load runner analysis tool (controller).
SOUTHERN ELECTRIC COMPANY Bangalore, Karnataka
Management Information Systems Intern Mar 2015 – May 2015
Develop, document and revise system design procedures, test procedures, and quality standards.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Monitor or track project milestones and deliverables.
Negotiate with project stakeholders or suppliers to obtain resources or materials.
Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
Schedule and facilitate meetings related to information technology projects.
Submit project deliverables, ensuring adherence to quality standards.
Identify, review, or select vendors or consultants to meet project needs.
Identify need for initial or supplemental project resources.
Establish and execute a project communication plan.
TESCO HSC Bangalore, Karnataka
I.T Officer Contact Officer Feb 2013 – May 2014
Oversee the daily performance of computer systems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Inspect equipment and read order sheets to prepare for delivery to users.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Retrieve Sales report from services using remote connectivity tools such as remote desktop access
Administering and troubleshooting about 50-70 tickets per day of general hardware and network issues
Analyze queues for trends and escalate or implement corrective action as required to ensure adherence to service level agreement (SLA’s)
Awards and Honors
Best Employee of the Month @ Tesco
Best Team award @ Tesco
Value Award for being punctual
Languages Known
C, C++, Java, Visual Studio, Visual Basic, .Net, SQL
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