Technical Support Microsoft Office

ABD AL-RAHMAN ALKOJOK

**th of may-****, Amman-Jordan, + (962-*********, abd.alkojok.aa @gmail.com

PERSONAL PROFILE

I am an enthusiastic, hard working, a team player and a self motivated person with experience in Programming, technical support and External Relations. I am looking for a challenging opportunity which I can develop both myself and the organization with.

EDUCATION

Bachelor of Computer Network (CN) 2010–2014 Alzaytoonah university of Jordan

WORK EXPERIENCE

Technical support, IT Global Dept.

Société Générale de Banque - Jordanie

(Amman, Jordan) May 2015 – 2016

Work as Technical support with the responsibility of installing a

And configuring workstation printer and devices, and to install

Configure all needed software’s related to the bank.

•Maintenance contracts and inventory

•Installing software and application to user standards

•Install windows server 2012

•Install fire wall server 2012

•Work server wsus update windows

•Work project PCI bank

•control server Symantec

Business analysis and applications management, IT Global Dept.

Société Générale de Banque - Jordanie (Amman, Jordan) April 2015 – Current

SQL AS/400

End of Day Operations (EOD)

Banking Operations support

Technical support networking, IT Global Dept.

Jordan cables services 2015

Activate Internet home

configuration switch

cabling

Maintenance

ـــــــــــــ PERSONAL SKILLS ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Languages:

Arabic :( First Language): Excellent in speaking, listening, reading and

writing

English: Excellent in speaking, listening, reading and writing

CCNA certificate from the center (pioneer academy).

Comptia A+ certificate from the center ) professional advisors company )

Excellent knowledge of windows environment (OS Win XP, Win7, Win8.1. win 10).

Excellent knowledge of Microsoft office environment )Excel,Outlook, Word,…)

Excellent knowledge in simulation Network program (Packet tracer).

Ability to work in a team environment and good communication skills.

Ability to work under pressure and to handle multi tasks in limited timeframe.

Powered with the ambition and the will to learn new things and to expand my knowledge.

Maintenance services and resolve all windows problem

Contact this candidate