Customer Service Data Entry

Aurelíz Gutiérrez Rivera

407-***-****

****************@*******.***

PROFESSIONAL BACKGROUND

Reliable and committed to my job with extensive professional experience in different areas. Experience includes documentation of processes, data entry. Knowledge of the processes of quality control, inventory control and techniques to maximize the efficiency of production lines. Trained in the regulations of the Federal Drug Agency (FDA), Occupational Health and Safety, Good Manufacturing Practices (GMP’s) in the Standards Operating Procedures (SOP’s), SAP, JDE, MAQS, Factory Word and EBR’s systems. Able to work in a regulated environment, a lot of pressure and with minimal supervision. Proficient in computer systems and office systems. Available to work varied and irregular shifts.

PROFESSIONAL EXPERIENCE

Medtronic & Covidien PLC Juncos, PR 2014-2016

*SQA, Quality Inspector (Incoming Area)

*Chemical preparation and processing of each component.

*Inspection of materials and components manufacture measurement, verification of documentation (COC), MRB procedure. Measuring equipment; caliper, micrometer, pin gage, acu gage, tool microscope, rule, drop gage, clean blench, comparator, torque, etc.

Amgen Biotechnology Juncos, PR 2013-2014

*SQA Inspector, AQL Inspected, QA Inspector

*Inspection of Shipper label, assist in review documentation, Batch Record, component and material inspection, maid (sanitization), process and approve batches of medical products.

Walmart P.R. San Juan, PR 2012-2014

*Head CSM (supervisor of cahiers)

*Cash register work and tabulated, preparation and organization of staff and timetables, supervising the cleaning and organization of the customer service front.

CR Bard Puerto Rico Medical Device Humacao, PR 2011-2013

*Quality Control (Document Control area), QA Manufacturing

*Work on document retention area, inspect manufacturing batches that were well placed, prepared and sealed, Check them LHR’s or manufacturing record are properly under the procedures of the SOP’s and GMP’s.

Atty. Iris Noelia Miranda Rovira, Attorney at Law Juncos, PR 2009-2011

*Assistant Clerk, Receptionist

*Prepared affidavit, cases for divorce, Wills, declarations, demands, fraud litigation, corporate demands, procedures disability cases for SSA.

Doral Bank Roosevelt Ave, PR 2007-2009

*Clerk Accounting

*Analyst commercial account, lot mitigation, organization of trade accounts, work branch, financial trader, verification of records (checklist), Department of collection (internal adjuster) and recovery loan.

First Bank Ave. Muñoz Rivera, PR 2006-2007

*Secretary of the Department of repossessed cars

*Clerk department for car loans and leasing areas human resources.

EDUCATION

School Ramón Power and Giralt Las Piedras, PR 2005

*Concentration in Marketing

University Interamerican Cupey, PR 2010

*BA Criminal Justice, Criminal Investigations

Skills:

Knowledge in the area clerical, software Windows XP, Windows Vista, Window 7, Word, Excel, SAP, JDE, MAQS, Factory Word and internet. Preparation of letters, Bank Accounts, file and data entry. Knowledge SOP’s, GMP, FDA and OSHA. Possess license forklift and hand truck.

Founder of Foundation for indigent persons: Hope Hands of Love and Solidarity.

REFERENCE:

By Request

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