Data Entry Office

Kristin Chesney

(Sanford, NC)

Summary:

• Accurate, thorough, and persistent individual that offers exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the office.

• Highly skilled in maintaining paper and online filing systems for records and messages.

• In-depth knowledge of routing and managing incoming mail and email.

• Hands-on experience in responding to routine letters and emails.

• Track record of operating photocopiers, fax machines, videoconferencing and phone systems, and other office tools.

• Able to record minutes of meetings and reproduce them accurately with correct spelling and grammar

• Demonstrated ability to reply and attach files to incoming messages.

• Proven ability to use computers for word processing, spreadsheet, database management, and other applications.

• Well versed in completing forms in keeping with company’s procedures.

• Proven ability to communicate general information in an accurate and customer-friendly way.

• Exceptional verbal and written communication skills.

• Dedicated and careful: High level of correctness and strong attention to detail. Education:

Saint Augustine’s University-Graduate – Raleigh NC 2010 – 2015 Bachelors of Science- School of Allied Health and Medical Science Human performance and wellness, Athletic Training and Exercise Science Skills:

Office Equipment: Fax machines, photocopiers, videoconferencing, and general office equipment. Computer: Spreadsheets, word processing, database management, typing speed: 60 WPM MS Office: Word, Excel and PowerPoint

Qualifications include:

• Highly skilled in greeting customers and answering phone calls.

• Proven ability to handle multiple, competing priorities in an effective manner.

• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation. Professional Experience:

Tavares Bostic MSC, LCSW-A – Rockingham, NC Dec 2015 – Present Personal Assistant (Part time)

• Provides general clerical assistance related to billing and appointment notes.

• Increased productivity and accuracy of insurance billing.

• Maintains electronic and hard copy filing system manages calendar for employer, performs data entry.

• Create documents related to customer information and billing.

• Perform proofreading documents check for grammar, spelling, syntax for the accuracy.

• Work with MS Excel for keeping customer information. Victoria’s Secret Crabtree Valley Mall – Raleigh NC Oct 2014 – Mar 2015 Sales Associates

• Handled all customer relations’ issues in a gracious manner and in accordance with company policies.

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Michael Morand – Head Football Coach of Saint Augustine’s University – Raleigh, NC Jan 2015 – May 2015 Administrative Assistant

• Provided general administrative and clerical support including mailing, scanning, faxing, and copying to management.

• Maintained electronic and hard copy filing system.

• Performed data entry.

• Managed calendar for Managing Director.

• Assisted in resolving any administrative problems.

• Prepared and modified documents including correspondence, reports, drafts, memos and emails.

• Created documents and contracts for management.

• Proofread Emails, correspondence and other documents for accuracy.

• Worked with MS Excel for data manipulation and organizing the information.

• Scheduled and coordinated meetings.

• Maintained office supplies for the department.

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