Marlo Briones
**** **** ******** *** ***# **, West Valley, Utah 84120 Phone: 435-***-**** Email:*******@****.***
Junior Database Administrator
Summary: Junior Database Administrator professional with training in SQL Server, design, building databases and recovery. Experience in queries/software/ hardware implementation. Strong understanding of unified modeling language (UML) / object oriented programming. Self motivated professional with initiative driven attitude, strong work ethic, problem solving, understand relational databases.
Technical Proficiency
oSoftware --- Microsoft word, Excel, Power Point, Microsoft Visual Studio 2010 Premium, Microsoft Visio 2010, Windows Vista, Windows 7, Windows Xp, Report Builder 3.0, Microsoft Access.
oComputer Languages --- SQL, C#, ASP.Net (Framework), CSS.
oKnowledge Stored procedures, Queries, Common table expressions (CTE), VPN, FTP, PHP.
Education
Manage Information Systems Utah State University Logan, Utah 2013
-- emphasis Database Administrator
Training: SQL Certification, Expert Rating
Continue Education
Attended SQL Saturday.
SQL Exercises (http://www.sql-ex.com/ ) Online.
Working on Microsoft SQL Certification.
Experiences
SQL server skills
Understand Database recovery models
Experienced running backups under each recovery model
Troubleshooting error with HiTrack (Database Management system), SQL Server
Write Queries for HiTrack, Internship experience
Design and built Database, Huntsman School of Business
Oracle developer (PHP class)
ASP.Net 4 application (In class project), documenting progress
Built tables, write stored procedures, SQL Server, views, queries
Employment History
American Express Business Analyst 09/15/ 2015 – Current
2 Level Software Technical Support Web – based and Client- server application.
SalesForce Experience trouble ticket management.
Day to day troubleshooting system testing and Phone availability
Collaborate globally with AET, Product Development, Risk, FLOS
Client management, GP Operations, Compliance, Finance, External Vendors
Business partners with automation activities
Manage the End-to-End automation process of internal and external business partners globally.
IT Repair Contract Jobs - Self Employed Logan, UT 2006 – 2013 / 2013 – 2015 (United Computer)
Completed tune-ups including defragmentations, erasing temporary files and unwanted programs, allowing system programs to work faster.
Identified adware programs and deleted them to improve program efficiency
Completed system updates, ran anti-virus & uncheck start up programs, removed short cuts from desktop, added extensions to browsers ‘add blocker’
Repair or replace defective equipment parts, reassemble equipment
Diagnose mechanical or system problems and determined practical solutions.
Inspect, operate, or test equipment to diagnose malfunctions
Record type of cost of maintenance or repair work
Research Lab Tech Intern Utah State University, Psychology Department Logan, UT 05/2013 – 08/2013
Troubleshot technical problems with HiTrack System
Answered client questions regarding HiTrack used features
Wrote Queries to meet client needs
Documented updates and emailed current information