Computer Science

**** ******* ** *** ****, Michigan ***** ● 989-***-**** ● ****.****.******@*****.***

Well-rounded Programmer Analyst with more than 10 years of success while exceeding expectations. Strong computer based acumen with the ability to learn new programs and languages easily with little or no training. Bachelor of Science Degree in Computer Science.

AREAS OF EXPERTISE

COBOL ● Microsoft Office including Word and Excel ● Electronic Claims using HL7 format ●

Staff Training & Professional Development ● HTML, ColdFusion and JavaScript ● Customer and operations Support ● Process Improvement ● Mainframe support ● Insurance Professional

EDUCATION

Bachelor of Science – Computer Science

Central Michigan University, Mount Pleasant, Michigan

SUMMARY OF QUALIFICATIONS

Computer Programmer Analyst

Expand or modify system to serve new purposes or improve work flow.

Support mainframe system that provided emergency room physicians billing in COBOL.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Work with third party vendors that provided collection services.

Provide data in the necessary format for third party vendors.

Develop, document and revise system design procedures, test procedures, and quality standards.

Provide staff and users with assistance solving computer related problems.

Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.

Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.

Determine computer software needed to set up or alter system.

Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.

Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.

Train staff and users to work with computer systems and programs.

Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.

PROFESSIONAL EXPERIENCE

Programmer Analyst II 01/2002 – 05/2015

Zotec Partners, Bay City, Michigan

Programmer Analyst 08/1993 – 12/2001

Fidelity National Information Solutions, East Lansing, Michigan

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