Human Resource Manager/Medical Admin
Resume:
Shelley M. Rabotte
Clarksville, TN
Objective: An interesting position with a growing company
Experience: Covenant Care Clarksville, TN
Patient Care Coordinator October 2012 to Present
Checked to ensure that appropriate changes were made to resolve customer problems.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
Transmitted correspondence and records by mail, email and fax.
Received and routed messages and documents such as laboratory results to appropriate staff.
Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
Completed insurance and other claim forms.
Check Into Cash
Office Manager Hopkinsville, KY
August 2009 to March 2013
Managed front office activities to ensure effective telephone and mail communications to maintain a professional image.
Prepared payroll, assigned and monitored clerical functions, and responsible for arranging internal office moves.
Purchased office supplies, furniture and equipment for the entire staff in accordance with the company’s purchasing policy.
Responsible for the facilities day-to-day operations and responsible for hiring and terminating employees.
Walgreens Hopkinsville, KY
Pharmacy Technician June 2007 to August 2010
Computed charges for medication and equipment dispensed to hospital patients, and entered data in computer.
Operated cash registers to accept payment from customers.
Mixed pharmaceutical preparations according to written prescriptions.
Prepared and processed medical insurance claim forms and records.
Supplied and monitored robotic machines that dispensed medicine into containers, and labeled the containers.
Received written prescription, refilled requests and verified that information is complete and accurate.
United States Air Force Moody AFB, GA
Operations Resource Manager February 2001 to February 2005
Executed daily operations of flight planning.
Planned and conducted new airmen orientation to foster positive attitude toward squadron goals.
Trained and managed three airmen and achieved significant improvements in their productivity.
Investigated aircraft accidents and prepared reports.
Supervised two airmen, scheduled work hours, and resolved conflicts.
Represented company at personnel-related hearings and investigations.
Education: Northwest High School Clarksville, TN
Diploma 2000
Georgia Military College Valdosta, GA
Associates in Behavioral Science 2007
References: Available upon request
Contact this candidate