Manager Management

Systems Administrator • Information Storage Manager • Disaster Recovery Consultant

Practical, hands-on systems administrator, expert in Windows-based environments, networking/TCP/IP, information storage management, and disaster recovery. Acknowledged for capacity to execute plans rapidly, and logically affect solutions focused on long-term system sustainability, stability, and growth. Extensive change control background has prompted capacity to translate technical jargon into layman's terms and align management directives to the realities of technology. Tenacious and intuitive problem-solver, "fire-fighter," and team leader averting issues prior to impact on customers or operations. Effective working solo or as an active team participant/leader.

Key Credentials

• SAN/NAS/CAS Global Support • Mac OS support• Information Storage

• Cisco • TCP/IP Networking • Team Supervision/Training

• Change Management • Project Leadership • IT Proposal Development

• Strategic Planning • Data Centre Consolidation • Productivity Improvements

• Disaster Recovery/Security • LAN/WAN VOIP Integration

• Data Extraction • Firewall • Remote access/VPN • Extranet

• Linux • Remote Network Management • PC/Server installation/config

• Remote Access Fault Diagnosis •Nortel Communication Server (CS) 1000M IP-PABX

Experience Snapshot

Platforms/Applications:

Microsoft Office Suite 2000, XP, 2003, &2007, Win 3.1, Win9x, NT, Win XP and 2000, Server 2003,2008,Hyper-V Server, AIX 5L, Red Hat Enterprise Linux 3, LAN/WAN, TCP/IP and Novell networks, Web HelpDesk., MS Virtual Server 2005 R2, MS Virtual PC 2004, EMC VMware ESX Server 2.5.x/3, GSX Server, VMware Virtual Centre, VMware Vsphere, Windows XP Tablet PC & Media Centre Editions, MS ISA 2004, MS Exchange 2003/2007, GPRS,WAP, Wi-Fi, WiMAX, Novell NetWare, UPS, Power Inverters. MDaemon mail Server Versions 11x, 10x/9x/8x/7x/6x, MS Exchange 2003/2007, SharePoint server 2007.

Hardware:

CLARiiON storage arrays, Emulex and Qlogic Host Bus Adapter installation and configuration (HBAs), Fibre Channel Architecture, Network Zoning, IBM RS/6000 (including SP/2 and "Sharks"), HP9000, Compaq ProLiant Servers, Sun SPARCstation, Dell Power Edge R300,6800/6400/1800/1600/400SC Servers, HP DL380 G4/G5 Proliant Servers(NAS), Victron UPS, Leibert UPS Dell,Cisco 3600/1700 Routers, Dell Optiplex GX Series Workstations, HP DC 5100/5000 Series Workstations, Dell Latitude D610, D510, C800,C500 Series, P tc4400, SCSI/iSCSI, FC SAN, EMC Celera, EMC Symmetrix DMX & VMAX, Brocade ED-DCX Switches, Cisco Routers and Switches. IBM Power Series Server 570, 595, 575, IBM BladeCenter JS22, HP BL30 Chasis

Network/Security Tools:

Microsoft ISA 2004, Visnetic Firewall 2.2x, Wingate Proxy 5.0.7, Advanced Administrator Tools, NetscanTool, Nmap, Iris Network Analyzer, Damware NT Utilities, Retina Network Security Scanner. Ipswitch Whatzup Pro 2005/2006, Hardware / Technology,

Employment Narrative

HALLMARK NEWSPAPER, OGUN STATE 2013 to Present

Deputy/IT-Manager

System Repair and Troubleshooting: Diagnosed and repaired computers to component and software level, establishing alternative repair procedures to meet. Implemented a file server.

• Website-update, SEO management, Google-Analytic

• Performed daily monitoring, maintenance and backup of Web-server, network monitoring and security

• As the company’s IT help desk, we provide support for employees with computer-related issues.

This includes installing new software, troubleshooting and repairing hardware problems, installing new hardware, troubleshooting problems and training employees how to use new software programs.

BLUEPRINT BUSINESS TECHNOLOGY, V.I 2009 to 2012

System Engineer

Key member of the internal support team expanded to troubleshoot Networking/ hardware/software issues posed by on-site engineers in line with SLAs. Additionally offer remote support via modem or internet, consultant to company clients

• Recommended system enhancements that would streamline and fast track future data reviews

• Successfully delivered the project within tight deadlines, to specification

• Nortel CS 1000M IP- PBX Switch Controller/Administrator, Installation and Maintenance Afri- Bank HQ

• Implemented Site Helpdesk Software. (Afri-bank Nigeria)

• Co-implemented Information lifecycle Management (ILM) Project for First Bank

• Implemented EMC SRDF Asyncronous Replication between First Bank’s HQ and DR Symmetrix VMAX Storage Arrays.

• Implemented EMC EDL 3000 and Networker for (1st Bank of Nigeria)

• Implemented EMC Symmetrix, V-max, Datadomain, Implementation Projects for (1st Bank of Nigeria)

• Implemented EMC SRDF Syncronous Replication between First Bank’s Symmetrix VMAX and DMX storage Arrays

• Call Pilot 201i Server Maintenance and Administration

• Implemented EMC TimeFinder point in time Clone Replication for First Bank’s core banking Applications

• Implemented EMC Centera Content Addressible Storage (CAS) system for First Bank’s Compliance requirement

• Implemented EMC Celerra NS82G NAS Gateway for First Bank’s HQ and DR

• Implemented EMC Connectrix SAN Switches for First Bank’s HQ and DR SAN connectivity

• Implemented EMC Celerra NS82G NAS Gateway for Afribank Bank’s HQ and DR

• Deployed EMC Celerra NS 480 Storage at MTN Data centre Ojota

• Configured IP-Phone, Analogue, Digital lines and maintained MDF (Main Distribution Frame), POE Switch

Implemented Virtual Infrastructure using Vmware ESX and GSX Technology

Manage WAN and WAN wide Printing Services

ICECOOL CONTRACTS LTD, V.I, LAGOS 2004 to 2009

IT- Manager

Swiftly progressed from Web-Developer role, through team leadership, and finally Technical Support Manager Promoted during a turbulent period of organizational change that had prompted internal staff unrest through lack of recognition and training, elevated customer dissatisfaction levels, and high volumes of repeat support calls

With additional responsibilities for overseeing the IT administration and help desk areas for 6-months prior to a supervisory appointment, the challenges were immense-juggling daily operations, steering change, and instilling staff acceptance through transparent communications, training, and team-building

• Design and implementation of George Ikoli and Okagbue Network

• Design and implementation of Beulah Hotel Suit Network, Lekki.

• Consultancy/System Support and Network Management to Technocrime Security, Lagos

• Consultancy/System Support and Network Management to Emerson Nigeria, V.I Lagos.

• Consultancy/System Support and Network Management to Silver bird Group

• Consultancy/System Support and Network Management to Protea Hotel, Lagos

• Implemented Merak/Mdaemon mail server

369 CONCEPTS COMPANY, ILUPEJU, LAGOS 2003 to 2005

Network Support Consultant

Multi-faceted role challenged to overhaul, revolutionize and maintain a secure network to facilitate enhanced communication between nationally- and internationally-based staff and clientele

• Performed Windows NT and 2000 server builds for hardware and OS installation.

•Monitored Exchange 5.5 environment daily, including virus alerts and updates using Network Associates Groupshield.

•Monitored and performed daily creation/termination procedures and maintenance of distribution lists and public folders.

•Performed data backups, restorations, scheduling, documentation and offsite transfers.

HELP DESK

•Monitored help desk phone providing outstanding customer service on technical issues.

•Logged trouble tickets for users.

•Maintained Print Server and print devices.

•Performed hardware and account setups for new employees.

•Purchased and received IT hardware.

•Provided Tier I and Tier II support for MS Office, LAN, WAN, and Lotus Notes.

PRIVATE PRATICE 2001to 2003

Clientele Support

Call-out operations, Troubleshooting, Installation and repairs

• System Purchase

• Home Networking

• Training and Research

• Attended ICT Seminars

Education

HND Computer Science

Federal Polytechnic Ede, Osun-State, 2004

Institute of Data Processing Mgt. of Nigeria, Lagos

HD / Data Processing management, 1998

Diploma in Computer and Network Maintenance (A+, N+)

Lagos City Computer College, 1996

Microsoft Certified Professional (MCP) 2002

Microsoft Certified System Administrator (MCSA)

IBM Certified Enterprise Support Specialist for AIX and Linux (2010)

EMC Proven (Information System Management) (ISA-2010) In-View

TRAINING COURSES

EMC NetWorker Administration for UNIX and Microsoft Windows course. (March 07, 2011- March 11, 2011)

EMC Tailored Clarrion (March 14, 2011- March 18, 2011)

EMC NAS Operations (May 30, 2011-June 03, 20011)

Signal House Consulting Ltd

Systems Help-Desk, 2004

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