SUSAN E. WALLS
Dover, DE ****4
************@*****.***
SUM MA RY OF QUA LI FICATIONS
*Active Duty U.S. Air Force in Public Affairs (8.5 years) - Honorable Discharge
*Experienced working with the community in a wide array of program and outreach events
*Adept with networking with business and community groups to promote understanding of the unit's mission; able to coordinate each group’s visit to the base to
*Prior work experience with various State agencies and local public service organizations
*Dependable and conscientious administrative professional
WORK EXPER IENCE
Boscov's Department Store Dover DE 11/2014 - 12/2014
Retail Associate-Seasonal
Worked in the Candy & Gifts Department. Greeted customers, sold products, replenished and arranged merchandise display cases. Presented “eye-catching” holiday displays for the public - Featuring store merchandise. Assisted customers with gift suggestions. Used POS cash registers for transactions and to close-out registers at the end of the shift.
Department of Elections - Kent County Dover DE 03/ 2014 – 04/2014
Administrative Assistant to Director of Kent County Department of Elections- Seasonal
*Assisted with mailings to update address labels for various district and zoning elections
*Used Excel program to update addresses for voting locations, etc.
Delaware Department of Agriculture (DDA) Dover, DE 12/ 2012 - 12/2013
Public Information Officer - Plant Industries - Seasonal
*Community Relations and Outreach for the Forest Pest Outreach Program
*Spearheaded “first-ever” Forest Pest Outreach Program (FPO) to help community understand the risks of transporting the Emerald Ash Borer beetle via firewood, etc. across stateliness.
*Used public forums (Dover Days, Fifer’s Strawberry Festival, University of Delaware’s Agriculture Day, etc.) to help “Spread the Word – Not the Pests.”
*Wrote feature articles for quarterly Outdoor Delaware magazine and the monthly Delaware Invasive Species Council newsletter.
*Also responsible for posting FPO information on DDA’s Facebook page.
Delaware Agricultural Museum & Village Dover, DE 3/2008 - 2013
Interpretative tour guide for DAMV Summer Day Camp Program
*Helped educate young adults about life in the 1890's and the importance of farming and agriculture in our region; Assisted with
*Participated in various Community Outreach Events – Dover Days Parade, St. Patrick’s Day Parade, 4th of July Parade, etc.
436th Airlift Wing - Dover AFB
Chief, Community Relations Dover, DE 6/1994 - 8/2009
*Speakers Bureau, Honorary Commanders program, Tour Program, noise complaints, requests for Information and overall operation of the Community Relations Program
*Coordinated support requests (aircraft flyovers, equipment loans, Honor Guard, guest speakers, public appearances, etc.) from the community.
EDUCATION
National Career Readiness Certificate - May 2015
Certificate of Completion
Delaware Technical Community College Dover, Delaware
College credit hours earned for completing 6 (six) On-Line Courses through DTCC Corporate & Community Programs (Physical Therapy Aide, Administrative Medical Assistant, Pharmacy Technician, Teaching Pre-School, Human Relations and Writing Grant Proposals)
Summit High School Summit, New Jersey
High School Diploma
Defense Information School Indianapolis, Indiana
Completed 400-hour course for Information Specialist (Journalist)
Concentration: Interview techniques, working with the media, source follow-up, verification of information, basic photography and broadcast skills.
VOLUNTEER POSITIONS
Delaware Veterans Stand Down Committee
American Cancer Society - Relay for Life Volunteer
Delaware Technical Community College Parent Volunteer
Neighborhood Watch Member – Fox Point Community Village (Cheswold)
Cheswold Volunteer Fire Department #43 - Ladies Auxiliary (Past Member, 4 years)
God’s Way Thrift Store
REFERENCES
Major (retired, U.S. Air Force) John K. Murphy
Senior Aerospace Science Instructor, Dover High School
E-Mail: ****.******@*******.***.**.**
Cell: 1-302-***-****
Staci Lewis
Teacher – Smyrna School District
E-Mail: *****@***************.***
Cell: 1-302-***-****
Trischi Debus
Veteran (U.S Air Force)
E-Mail: ************@***.***
Home: 1-765-***-****, Cell: 1-765-***-****
Abraham Velez
Veteran (U.S. Navy)
Chapter Service Officer, Camden, DE
***********@*****.***
Cell: 1-973-***-****