Hollie Young
Springfield, Ohio 45503
************@*****.***
Professional Summary
Lead lab assistant with expertise in procuring and processing more than 2000 specimens per month. Highly efficient and detail oriented with advanced knowledge of medical testing. Laboratory professional specializing in all aspects of phlebotomy and training of new employees. Critical thinker and expert problem solver.
Licenses: Certified TOUCH trainer. Certified Forensic collection specialist. Experience: M adison Health London, Ohio
Lead Lab Assistant: 02/2015 to 03/2016
Responsible for leading 15 lab assistants in daily operations. Accurately recorded and reported test results according to established procedures. Developed and maintained positive relationships through effective communication. Promptly and efficiently distributed specimens to various facilities and labs. Trained all new lab assistants. Write new policies and procedures. Liaised with doctors and hospital staff for the purposes of coordinating surgery specimens, stat specimens, pathology specimens, and routine lab collections. Catalogs and ships pathology specimens to speciality labs. Analytical and preanalytical recording of errors. Experience: L abCorp Huber Heights, Ohio
Phlebotomist Float/Trainer: 0 7/09 to 01/2015
Responsible for supervising 7 different patient service centers and 13 in office phlebotomy centers, achieved developmental goals and objectives by instituting new processes and standards for outpatient care, provided treatment within the scope of practice defined by state law, performed highly complex tests on clinical specimens for diagnostic purposes, demonstrated testing procedures and equipment to new lab personnel, prepared HIPAA and CLIA reviews, ensured required brochures and pamphlets were available to patients at all patient service centers, trained 10 phlebotomist to provide quality patient care, performed forensic drug testing, paternity testing processing, patient billing and registration. Experience: Community Mercy Health Partners Springfield, Ohio 45505 Phlebotomist 12/06 to 04/09
Performed routine laboratory tasks related to the processing of whole blood and blood components, executed daily operations of phlebotomy using butterflies, vacutainers, and syringes, compiled monthly reports. Insurance verification, medical coding and billing, instrumental in training new phlebotomist, achieved significant improvements in productivity, cleaned and maintained laboratory equipment, supplies and laboratory, performed related clerical duties including updating statistical records, labeling specimens and scheduling processing runs, successfully handled all types of patients from pediatric to geriatric, mental health and patients on lock down units.
Education: South High School Springfield Ohio
Diploma 1991
References: Available upon request