Management Manager

Viktor Serguienkov

E: *********@*****.*********:******.*****@*****.*** M: 773-***-**** Chicago, IL 60657

Executive Summary

Experienced IT MANAGER who manages numerous complex projects and daily processes, and delivers superior performance. Possesses valuable knowledge in Information Technology. Applies strong operational planning and communication skills to work with executive management on possible problems and presents effective solutions. Demonstrates a dedicated work ethic and thrives in a challenged work environment. Fluent in Bulgarian. Core competencies include:

IT Management Strategic Network Planning Project Management Vendor Relations Network Administration Process Improvement

Professional Experience

Active Screw & Fastener Countryside, IL 2001- Present

One of the industry leaders in Sourcing and Inventory Management, providing vendor managed inventory, pass through programs, reciprocal programs and financial services.

IT Manager March 2001 - Present

Leader of the Information Technology team that develops the design strategy, standards and implementation of technology across the enterprise encompassing offices and locations in three different states and two countries.

Specific Capability Management Highlights Include:

Strategic Design and monitoring IT Infrastructure around all locations within the company and certain clients

Developed and implemented Disaster Recovery and High Availability solution minimizing potential external threats and overall company exposure and risk

Created and managed the company IT budget including all vendors and contracts

Cultivated business relationships with vendors to enhance capabilities and form partnerships

Developed and used performance measurement matrix and analyzed frequently

Created business relationships with technology vendors and developed into partnerships

Established company policies and maintained technical documentation

Developed associate relationships globally

Specific Capability Technical Highlights Include:

Strong report writing with Crystal reports and SQL Server Reporting Services to provide management with better business data and real time updates

Strong emphasis on process evaluation technology efficiencies and effective use of cross-functional approaches to problem-solving and involving multiple teams or business units to propose solutions to business problems.

Developed custom Applications to enhance productivity and accuracy (PPAP tracking system, RFQ application), based on company business model

Attended educational classes and seminars to keep current on future technology enhancements, capabilities and direction of Active’s business.

Played a significant role in the transition of and implementation of a new computer ERP system (Prophet 21).

Consulting - ZOA LLC (Payday Loan Company) Nov 2008 – June 2012

design planning and implementation for company IT network and infrastructure

continue support of IT systems for management and users

designed and automate workflow process in back office

Wiring Concepts INC. 1999-2001

Lead teams in major projects for new networks including:

oWest Suburban Bank

oCollage of Dupage

oNorth Eastern University in Chicago

Trouble shoot network lines for problems

Installed wireless LAN and WAN equipment

Installed punch down and tested CAT5, CAT6 and Fiber Optics lines

Marvy INC. 1996-1998

Computer support: software and hardware

Education

Computer System Institute: Database Application Development with Oracle 9i and Microsoft SQL Server; 2006

Aquarius Institute of Computer Science: Microsoft System Engineer Track; 1999-2000

Technical University Sofia, Bulgaria: Major course of study: Machine Engineering and Technology of Production; graduated 1998.

A.S. Popov Technical School Sofia, Bulgaria: Studied low current electronics and microelectronics. Worked with special telecommunication equipment, read and design schematic diagrams, testing and fixing. Graduated 1991

Technical Skills

Microsoft Windows Network Microsoft Exchange 2007-2010 Microsoft SQL 200*-****-**** Virtual environment based on Microsoft Hyper-V Familiar with VM Ware Citrix XenApp C++

Report Writing (Crystal, SSRS) Office 365

Proficient in Microsoft Office Suite: advanced Excel Word Outlook Power Point Trend Micro SMB Suite Loftware Labeling Solution IIS Symantec Backup Exec Symantec Endpoint Protection Small Business Edition

In house Inventory Management Software SAP Oracle Knowledge of PCI compliance

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