Active Directory Data Analyst

Randy Eskenazi

** **** *****

Highland, NY *****

(845) 235–5500

***********@*******.***

Experience:

Fleetweather, Inc, Hopewell Junction, NY 12/14-1/22/16

Network administrator handling 45 workstations, three servers, backup devices, phones, NAS devices, Sonicwall NSA2600 primary and HA device, cisco switches (2960, 3560), cabling. Handled every aspect of the computer infrastructure, only person involved, on call 24/7. Service Requests for end users, ordering, purchasing, had responsibility of lowing costs and have cut around $50,000 in first year. Email (reduced from $1350 to $585 per month and more profiles included), phones ($37,000 prior to coming on, now around $22,000), copier contract reduction (around $22,600) saved. Instrumental in obtaining a dedicated fiber line to replace the antiquated T-1. This line became the primary Internet feed and the T-1 left, Optimum cable secondary feed. Data Analysis of the company’s finances using Excel and Word. These documents were used by sales and other management groups for presentations and record keeping, PowerPoint charts as well.

Integrate Entreprise Solutions, Wappingers Falls, NY 4/14-11/14

Back end Server and domain administration, working with a variety servers, Exchange Management Console, remote troubleshooting, connectivity issues. Security devices pre-configure and real-time, Firewalls from Netgear and Sonicwall, wireless controller and AP configurations, switches, both managed and unmanaged, firmware upgrades. Advanced troubleshooting through Connectwise ticketing system. Rebuild systems from scratch and configure for remote administration, AVG business edition management, data backup through Axcient appliances (third party reseller). Contract was not renewed, thus let go.

SourceHOV, Kingston, NY 1/14-4/14

Technical support specialist for 500 users in corporate environment. Security, laptop and desktop support, printers, domain user groups, sole I.T. person at site. Accounts creation in A.D. permissions for local users, tape drives, Ethernet cabling runs, Cisco switch configurations, badging system, ticket system, production and desktop scanners, management responsibilities and reports. NYS took back the work and closed down this site.

Health Quest, Poughkeepsie, NY

Help Desk / Call Center 9/9/13-10/23/13

Work in a call center / help desk environment providing support for the 3400 employees and satellite offices. Active Directory user groups, passwords, permissions, Citrix, Network Printers, Mapping Drives, Windows XP and Windows 7, application support, remote administration via VNC. AS400 work consisting of locking and unlocking accounts, password resets and some light administration work of it.

Ebara Technologies, East Fishkill, N.Y. 9/20/06 6/17/13

Data Analyst / Systems Administrator

Performed all local I.T. responsibilities ranging from help desk, server administration and desktop support for the local team, as well as remote support to other Ebara sites across the U.S., primary responsibility was data analysis utilizing Microsoft Excel and Word, Heavy usage, this data was presented to IBM executives, as well as to our Japanese parent company, daily, weekly and monthly reports, also Powerpoint presentations.

CAF Bindery, New York, NY 9/81-11/05

Assistant Foreman

Stared working in the shipping department, moving skids, packing things in preparation of outgoing orders, worked on folder machines, saddle stitches, hole punches and eventually was promoted to computer paper cutter, eventually due to my interpersonal communication skills, I was promoted to assistant foreman where some of my responsibilities was to talk to clients and negotiate pricing with them, some include wall street agencies who needed flyers folded and booklets made.

Platforms

Windows 95/98/98SE/NT4.0/ME/2000/XP/Vista/Windows 7/Windows 8/Windows 10/Windows 2003/2008 R2/2012 Server, Exchange Management Console (EMC), Basic Mac OS.

Technologies/Protocols

LAN, WAN, Active Directory, Group Policy, DNS, WINS, DHCP, TCP/IP, VPN (through firewalls configure and on client machines, Sonicwall), RAID (1 & 5), DFS, VPN (Server side and client side configuration on Windows Server end),

Software

Microsoft Office Suite (Strong), Adobe Acrobat, MS Project, Visio, Microsoft Virtual PC, Oracle VirtualBox, VMWare (administration and VDI's), Exchange, POP3, IMAP, SMTP, Finesse Inventory Tracker, Symantec Anti-virus Corporate Edition, Sonic Wall Pro TZ-210 and NSA 2600, Norton Ghost, Drive Image, Partition Magic, Telnet, TrueCrypt Encryption.

Cisco Catalyst 2600 and 2950 series Interface Operation System (IOS) configuration via the CLI (Command Line Interface), VLAN configuration, Console port administation, IP addressing, subnet mask, gateway.

Hardware

Network cards, video cards, RAM, hard drives (IDE, SCSI, PATA and SATA), Printers, scanners, photocopiers, projectors, tape backup drives, 3Com Network hubs and switches, cabling ranging from Cat3-cat6, T1 connectivity, DSL, Cable, modems, DVD’s, desktop computers and laptops, CISCO Routers and Switches.

Remote Support

NetExtender VPN, LogMeIn, Remote Desktop Connection, Teamviewer, VNC, GoToMyPC

Excellent leadership, interpersonal skills, organizational, communication, problem solving, and documentation skills. Thoroughly enjoy helping others with issues and finding a resolution, provides an innate satisfaction.

Provide support for the corporate headquarters, remote offices, and all remote users at this site while working for Ebara, total 30 at local site and 180 across U.S. Continually providing helpdesk type assistance ranging from printer connectivity issues, to MS Office applications techniques (Ebara Technologies).

Perform backup tape rotation to ensure company data is properly backed up. (SourceHOV)

Create documentation, protocols and training for users locally. Work out schedules where I provide computer training on applications to others, enjoy the interaction and mutual learning aspect. (Ebara Technologies)

Handle escalation process, recording, documenting and publishing for company. (Ebara Technologies)

Serve as a Data Analyst, strong utilization of Microsoft Excel, Word, PowerPoint and Access, inputting analyzing performance based data and creating reports, presenting to IBM executives and providing reports to Japan. (Ebara Technologies)

Ebara has exceeded contractual obligation of providing availability to IBM for 83 consecutive months and company has successfully renegotiated a new 5-year contract.

Strong leadership in network and system administration, helpdesk management, optimization and user accessibility. (Fleetweather)

Current liaison between Corporate IT Office and Remote Site, providing VPN, Active Directory, new hire laptop setup, email configuration and all technical equipment setup, including computers, printers, copier, faxes, phones and projectors and phone systems (voicemail). (Ebara Technologies)

Moved the entire network setup from one office to another. Ran the cabling for 30 new connections, attached RJ-45 connectors, installed wall plates, secured cabling in Server Room, connected Sonic Wall Firewall, Cisco Router, two Cisco Catalyst 2900 series switches, Wireless Access Point (WAP) with Security via the browser interface and configured the HP JetDirect Plus 3 print server and 3-com switch. (Ebara Technologies)

Setup another Ebara site in Malta with cabling, cable modem, Sonic Wall Firewall, Cisco Switch and HP Wireless Printer. Configured all laptops to have VPN connectivity, installed all printer driver software.

Education: Certificate in Computer Networking, Dutchess Community College, 2008-Present

Data Communications, LAN’S, WAN’S, Wireless Technologies, Cisco Routing and Switching, Windows Server 2008 R2 & Active Directory, Remote Access, DFS, RAID, VPN.

Associates of Arts Degree in Humanities / Social Sciences, Clinton Community, 1991

Minor in psychology. Graduated with a 3.73 GPA for 64 credit hours. President’s List twice and Dean’s List twice for academic achievements.

Library of Congress Certification in Braille Mathematics, November 2000.

Library of Congress Certification in Literary Braille Translation, February 1998.

Familiar with all Windows Operating Systems, most software applications, networking principles, wired and wireless, desktop publishing, graphics, database administration, administrative/clerical responsibilities.

Misc: Administrative Assistant experience dealing with clients, internal and with all ancillary equipment, fax, copier, etc, light A/P and A/R, Strong QuickBooks experience, warehouse work with inventory, certified forklift user, filing, data entry and processing.

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