Customer Service Medical

Angel Hillsman

**** ******* ****** *******, ** **028 Cell 832-***-****

***********@*****.***

Objective

Versatile individual seeking for an opportunity to be part of an organization where there is a need for a responsible and dependable leader willing to help maintain the company's growth and development.

Education

Bachelor of Science in Health Studies Degree Earned December 15, 2012

Texas Southern University

Master of Science in Health Education Degree Earned December 12, 2015

Texas Southern University

Minor concentration in Computer Science

High school diploma

Texas Certified EC-12 Health Educator

Enrolled in Texas Teachers Alternative Certification Program

Internship: Texas Orthopedic Hospital

Volunteer: Big Brother Big Sister, City of Houston Health and Human Services, STEM Tutor at Texas Southern Summer Program

Reading Specialist with Houston Independent School District 2008-2009

Experience

Humble Independent School District.

July 2015- Current Guest Teacher Humble, TX

Responsible for administering daily instructions, lesson plans, parent/teacher conferences and all other aspects of enhancing the lives of our students when the teacher of record is absent. Work with school aged children pre-k through 12 in various subjects such as Math, Reading, Writing, Social Studies, and Science and Auxiliary classes.

Key Middle School Senior Academic Tutor Houston, TX

August 2015-February 2016

Performs all the duties of an academic tutor and assists students in the development of advanced learning skills. Observes students’ performance and records relevant data to assess progress. Coordinates and connects with classroom teachers to prepare instructional activities that aid in mastering specific skills, subject matter content, and homework.

Forest Brook Middle School

September 2013- May 2015 Senior Academic Tutor Houston, TX

Performs all the duties of an academic tutor and assists students in the development of advanced learning skills. Observes students’ performance and records relevant data to assess progress

Medical Records Consultants

January 2012-June 2013 Medical Records Specialist Houston, TX

Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record. Log medical record requests into MRO database. Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database.

Skills and Abilities

In-depth knowledge of the principles and practices of public health

Familiar with the cultural and socio-economic factors in family and group relationships

Understanding of communicable disease prevention and control

Proficiency with Windows and Microsoft applications

Team player and self-motivated

Excellent organizational skills

Planning/coordinating

Ability to work with little to no supervision

Practices good customer service skill in all working relationships

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