Technical Support Computer Hardware

Curriculum Vitae

KAUSHIK SENGUPTA

Email: ******.********@*****.***

Mobile: +91-983*******

SUMMARY:

9+ years of expertise in the Computer Hardware, areas of Networking, Systems Administration and Technical Support.

Extensive experience in System Integration, Software Installation, Windows Networking administration and maintenance of LAN, network security, Active Directory Implementation, disaster recovery management, and customer support for computer and software up gradation.

Highly experienced in maintenance and troubleshooting of OS & network applications like Windows 2000/XP/2003/Win 7

TECHNICAL PROFICIENCY:

Operating System: Window 98, XP, Windows 7, Windows 8 and 8.1, Windows 2003 and 2008 server

Data networking: TCP/IP, Routing & Switching

KEY TASKS HANDLED ACROSS ASSIGNMENTS:

Networking: Sound knowledge in configure Local Area Networking using Hub and Switch, Remote Desktop Connection, Windows Net meeting, Sharing internet Connection using Proxy, Configure DNS and DHCP over Windows 2003 Server and Windows 2008 Platform.

Hardware: Assemble Computer, Partition and Format with FAT32, NTFS, Linux, install System software and Application software, different type of troubleshoot, data recovery after OS crash and format, sound knowledge in chip level servicing also.

Chip level: Measurement and troubleshoot of electrolytic Capacitor, Transistor, FET and MOSFET, ICs and Diode. Capable to servicing Motherboard, HDD circuit board, SMPS and CRT Monitor.

Application Software: Sufficient knowledge in video editing and mixing using Adobe Premier (any version), MS Word, Excel and Power Point.

PROFESSIONAL EXPERIENCE:

1. From March 2005 to Dec 2007

Barasat Youth Computer Training Centre

Serve as Computer Hardware & Networking Instructor

The Youth setup has at least 16 computers and one broadband service from BSNL.

Serve as responsible instructor in the fields of Computer Hardware & Networking

Job Responsibility:

System Integration

Windows Networking (LAN)

Maintenance of Computer

OS & Application software installation

Different type of Hardware & Network troubleshoot

Broadband connection sharing into 16 pc with proxy server

Recover data from HDD after any OS crash

Printer sharing

Teaching DCHM (Diploma in Computer Hardware & Networking) both theoretical and practical

2.From January 2008 – continue

Baikunthapur Satish Smriti Vidyamandir.

Part time Instructor

Working in above school as part time instructor in the field of Computer assembly and maintenance (CAAM) conducted by West Bengal Vocational Council.

Field Experience

September 2009 to August 2010

Indian Coast Guard, 700 sqn, Dumdum Airport

Served as Head Technician under S.P Enterprise

There is one DNS server and 46 client user. The Trader of S.P Enterprise appointed me for providing technical support to the above office at evening shift.

Job Responsibility:

Maintenance at least 46 computers both hardware and OS platform

Install Windows 2003 server and configure DNS

Create group under Active directory

Install and update Antivirus (Quick heal Total Security and Quick heal plus)

Sharing broad band connection through server using cc-proxy application

Printer sharing

Configuration of Remote Desktop

OBJECTIVE:

Seeking challenging positions in Networking, Systems Administration, Infrastructure Management and Technical Support with a reputed organisation in the IT industry.

ADDRESS:

Barasat Tutenpara, Dharapara Road.PO-Purba Udayrajpur.Near Jagatbandhu Assram. Kol-129

PROFESSIONAL EDUCATION:

Passed NCVT (One-year Diploma in Computer basic, Financial Accounting, Computer Hardware and Networking)

EDUCATION:

B.COM from Calcutta University, Kolkata in 1995

PGDCA from Sikkim Manipal University, in 2012

Pursuing MCA from Media Infotech, Sodepur under Sikkim Manipal University

Current CTC: Rs. 8,000 per month.

Expected CTC: Rs. 10,000+ per month.

Date of Birth:

27.11.1973

Date 21.02.2016

Place Signature

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