Customer Service Data Entry

Career Objectives

To become a great asset in a well-established company, in customer servicing, becoming a team-player, motivating others for managing skills, accounting skills, assisting others in customer servicing, money management, banking, teller, and warehouse.

Work History

SUTHERLAND GLOBAL INC.

CUSTOMER SERVICE REP Aug 24, 2015 - Apr 29, 2016 Assisting the VA with setting appointments for the Veterans, also calling qualified providers with getting the Veterans seen for their proper care and skip searching providers and assisting them with enrolling into the Veteran's Choice Program, also faxing over documents uploaded by the VA to the providers to get the Veterans seen for care, uploading authorizations and also taking inbound calls/ as well as outbound dialing

GENERAL DYNAMICS INFORMATION

CSR Jan 06, 2014 - Apr 25, 2015 Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge

ADVANTAGE STAFFING INC

Customer Service/Sales Aug 13, 2012 - Dec 10, 2013 Reliant Energy Business Sales, Enrolling new or [previous clients for energy services, appointment setting, in/outbound calls, Typing 40+ wpm, educating clients on energy services, benefits, and discounts, faxing contracts and documents with approval information

JPMorgan Chase, Houston, Texas

Telephone Banker Feb 28, 2005 - Jul 08, 2008 Servicing customer with bank account info, high risk verifying, answered inbound calls, completed stop payments, researched account inquiries, open accounts (savings, checking, cd's, loans), completed sales, and assisted with quality servicing.

Computer Skills

Shorthand, typing 50+wpm, 10key and data entry skills

Database Software (Oracle, Microsoft Office, Access, etc)

Data Entry Terminal (PDT, Mainframe Terminal, etc)

Email Software (Outlook, Thunderbird, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Peripheral Devices (Scanners, Printers, etc)