Logistics-Warehouse-Operations Manager

THOMAS E BROWN

832-***-**** ~ **********@*****.***

MANAGER: WAREHOUSE ~ LOGISTICS ~ DISTRIBUTION

A Warehouse, Logistics, and Distribution Manager with a progressive 20+ year history in warehouse/operations management, distribution, logistics, and inventory control to drive seamless operations while building, managing, and leading cohesive teams, analyzing key performance indicators (KPIs), mitigating risks, and capturing cost savings in dynamic environments. Develops and implements standard operating procedures (SOP) and protocols for warehouse, safety, and business operations, coordinates the flow of materials, creates staff schedules, identifies and implements technical solutions, and ensures full compliance with all governmental, industry, and organizational best practice and safety regulations to minimize risk and exposure and drive long-term financial vitality and operational success.

CORE COMPETENCIES

Warehouse Management ~ Budget Balancing ~ Freight Systems ~ 5S/Kaizen/Lean Manufacturing ~ Client Management Cycle Count Procedures ~ Human Resources/Talent Management ~ OSHA/Safety Compliance ~ WMS Systems Exports/International Logistics/Freight ~ Customs Clearances ~ Inventory Control ~ Procurement/Vendor Management Material Receiving, Storing, Picking/Pulling, and Shipping ~ Continuous Process Improvements ~ Training ~ Inside Sales CAREER HISTORY

WAREHOUSE AND OPERATIONS MANAGER/INSIDE SALES MANAGER 7/2014 – 12/2015 FORTUNE VALVE USA: Houston, TX

Managed daily warehouse, business, inside sales, and logistics operations and was subsequently promoted to the Inside Sales Manager responsible for overseeing inside sales, budgeting, fiscal operations, and HR (human resources) for the U.S. office. HIGHLIGHTED ACHIEVEMENTS

Captured $90K in Savings (a 25% reduction in costs from the previous year) and Maintained On-Time Deliveries by identifying and securing appropriate third party logistics (3PL) providers, negotiating rates, and selecting proper freight lines for various shipments and destinations.

Developed a Solution to Reduce Valve Testing Spending 80% with the purchase of a valve test stand for in-house testing.

Achieved Zero Recordable OSHA Incidents throughout the eighteen-month tenure with the organization.

Transitioned the Warehouse to a Daily Cycle Count System from a Physical Inventory Operation and attained 100% in correct inventory locations.

Implemented a Quote System as the Inside Sales Manager to record and manage win/loss ratios.

Improved the Accuracy and Ease of Inventory Stocking and Pulling/Retrievals with the implementation of floor and rack locations, return material processes, and an inventory location system that automated material receiving operations, reduced search times, and enabled individual locations to print out sales orders for order pulling. HIGHLIGHTED RESPONSIBILITIES

Hired, Managed, and Empowered a Team of Five to Exceed Individual and Team Goals. Developed work schedules/plans that minimized overtime costs and remained within labor budgets while ensuring coverage across the warehouse, conducted performance reviews, resolved employee issues/grievances, implemented performance improvement plans, recognized/rewarded top performers to minimize risk of defection to competitor organizations, and terminated employees when needed.

Oversaw all Employee Relations, HR, and Benefits Programs/Issues for the United States Office. Researched benefits plans, reviewed health insurance quotes, selected carriers, conducted pre-employment checks, facilitated onboarding, administered paperwork, and maintained full compliance with employee management laws and protocols.

Facilitated Staff Training on organizational, warehouse, and stocking processes, industry protocols, and safety initiatives in individual and group settings. Tailored training to the unique needs of each staff member/group, assessed training success, and cultivated expertise in industry advancements to ensure all training was up-to-date.

Mitigated Financial and Legal Risks by Driving Safety Compliance with OSHA, government, and organizational HSE regulations and guidelines.

Authored and Implemented Warehouse Shipping and Receiving Best Practices, Systems, and Procedures that improved the overall efficiency, safety, and accuracy of the operation. CAREER HISTORY

MANAGER OF DISTRIBUTION WAREHOUSE 4/2002 – 7/2014

FORUM ENERGY SOLUTIONS: Houston, TX

Initiated, implemented, and oversaw warehouse operations: international shipping, receiving, exports, customs clearances, inventory control, cycle counts, safety, and logistics while completing all operations within established annual budgets and exceeding business objectives throughout a dynamic environment with executive leadership changes. HIGHLIGHTED ACHIEVEMENTS

Provided Expertise and Leadership to Successfully Move $15M in Warehouse Inventories from Stafford to the Houston Distribution Center – Guhn Road in Less than 15 Days. Arranged racks, floor locations, and office IT solutions.

Recognized for Achieving Zero Recordable Injuries for 10 (out of 12) Years.

Winner: Safety Award (2014) and Selected as the Safety Committee Leader.

Secured a 97% in On-Time and Accurate Inventory Shipments.

Designed and Implemented Numerous Distribution Center Programs, Best Practices, and Procedures, including o THE WAREHOUSE INVENTORY BAR CODE AND SCANNER SYSTEM: improved inventory locating across all locations. o DAILY CYCLE COUNT: increased inventory accuracy rates and proactively identified storage and shipping errors. o 5S, KAIZEN, AND LEAN MANAGEMENT PRACTICES: set flow improvements throughout the warehouse. o INVENTORY LOCATOR SYSTEM: increased inventory storage and pulling accuracy rates and effectiveness.

Achieved Warehouse Error Rates of Less Than 1% of all Credits Issued (2003-2014).

Reduced Freight Costs 20% through the introduction of 3PL firms for outbound freight. HIGHLIGHTED RESPONSIBILITIES

Built and Managed a Cross-Functional and Cohesive Team of Fifteen. Designed work schedules in line with employee work preferences and labor budgets, ensured full coverage across fluctuating labor needs, monitored and mitigated labor costs, provided consultative performance feedback, and consistently promoted the mission, values, and objectives of the organization.

Empowered Five Employees to Secure Promotions in the organization through professional growth and training.

Delegated Top Performing Staff Members to Lead the Training on organizational best practices, safety/OSHA protocols, policy changes, the Epicor computer system, and evolving industry requirements.

Reduced Employee Lost Time from Incidents and Injuries by implementing OSHA compliant safety regulations and auditing all operations for adherence to government and organizational HSE initiatives. WAREHOUSE AND OPERATIONS MANAGER 2/1997 – 4/2002

K.F. INDUSTRIES: Houston, TX

Managed a staff of seven while directing daily warehouse, procurement, forecasting, inventory control, and logistics operations, managing freight line contracts, improving forecasting, and administering freight budgets. Coordinated the movement of materials from Houston to the Oklahoma City Distribution Center and created new shipping policies and procedures to manage worldwide shipments.

Decreased Inventory Levels from $6.5M to $4.75M.

Raised On-Time Delivery Rates to 99% while managing average shipments of $825K.

Increased Annual Inventory Turns from 2 to 3.5.

Eliminated Overtime Costs by July 1997.

MANAGER: SALES AND OPERATIONAL PLANNING 7/1990 – 12/1996 MANAGER: REGIONAL DISTRIBUTION CENTER

KEYSTONE VALVE, INC.: Houston, TX

Managed warehouse and business operations while managing a $1.8M inventory, supervising a staff of fifteen, capitalizing on cost- containment and warehouse reduction initiatives, and increasing sales. Promoted from Operations Manager.

Increased Branch Office Sales to $8M and Reduced Inventory from $8.3M to $4.8M.

Captured $95K in Savings and Decreased the RDC Budget by 15%. Previous Roles Include Vice President and General Manager: Falcon Industrial TECHNICAL SKILLS

MS Office, Epicor ERP Software, and Barcode Software Programs/Barcode Scanners

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