Manager Customer Service

Robin Motter Home Ph. 615-***-****

*** ******* ** **** **. 615-***-****

Murfreesboro, TN 37128 acu4id@r.postjobfree.com

EDUCATION

Sinclair Community College 1980 – 1982

Dayton, Ohio Packaging Engineering

Xenia High School Graduated 1980

Xenia, Ohio 45385

Employment History

Quanta Computer Nashville June 15, 2004 to current

1621 Heil Quaker Blvd Material Supervisor

LaVergne, TN 37086

Business: Computer service facility supporting the repair and spare parts for tablets, notebooks, and server. Primary customers include HP, Cisco, RIM (blackberry), and Amazon. (Startup Company)

Responsibilities: Supervise buyers/planners for ODM, MRO, & OEM material. Manages and maintains the SAP MRP set up and output. Projected and managed inventory levels. Negotiated contracts and pricing with suppliers. Implemented VMI & Kanban Programs to reduce cost and manage inventory levels. Developed and maintained weekly reports to monitor and measure key performance metrics. Work with sister plants in California, China, and Germany to minimize excess inventories. Closely work with the forecasting team to evaluate and interpret trends in usage to establish a purchasing plan. Maintaining all aspects of purchasing operation to meet or exceed the ISO9000 requirements.

ABC Group Fuel Systems April 15 1999 to March 5, 2004

300 ABC Blvd Material Manager

Gallatin, TN

Business: Tier one automotive supplier manufacturing fuel systems for GM. Supplying GM plants, in Lansing, Baltimore, Linden, Fairfax, and the Saturn plant in Spring Hill. (Start up company)

Responsibilities: Complete supply chain management including supplier quality, purchasing, and sourcing. Responsibility included managing and training the material handlers and warehouse employees. Complete customer service to the GM assembly plants & service operations. Negotiated pricing for all inbound and outbound logistics including rail, TL/LTL and small packages including tracking and scheduling. Set up and managed the ERP systems (CMS ran on an AS400 system). Worked with customer to design, develop, and test all packaging used in service and manufacturing. Developed processes, procedures and work instruction that met were in compliance to 4 elements of QS9000.

Nifco US Corporation April 1996 to Dec 5, 1998

130 Wheeler Street. Plant Manager

LaVergne, TN 37086

Business: Tier one & tier two automotive supplier providing injection molded part for all segments of the vehicle. Customers include Nissan, Calsonic’s, and several other Nissan suppliers.

Responsibilities: Senior site manager for the Tennessee facility overseeing all assembly and injection molding operation. Responsibilities included overseeing, engineering, operations, quality, and materials management. Worked very closely with the sales team to develop and maintain relations with all customers.

Jamestown Plastic Molders March 1992 to April 1996

4940 Cottonfield Road Material Manager

Jamestown, Ohio

Business: Tier two automotive supplier providing injection molded part for all segments of the vehicle. Supplying Customer includes Stanley Electric and Weastec both suppliers to Honda. Other customers included Westbrook, derby, and multiple Delphi facilities.

Responsibilities: Overseen all purchasing and planning activities including buying, sourcing, and logistics. Other duties included the supervision of all warehouse personnel and Inventory control.

Skill

Proficient with Microsoft Word, Excel, Power Point, Outlook and Visio

Knowledgeable in SAP and have set up and used CMS on an AS400 system.

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