Sales Customer Service

Steven Jimenez

**** **** ***** **

Houston, TX **099

Phone: 281-***-****

Cell: 346-***-****

E-Mail: ****************@*****.***

Professional Summary

Retail sales professional in product placement and merchandising. Extensive experience in inventory management and shipment processing. Ran the store based on the stats for the day on top of the promotions to meet goal. Consistently meets and exceeds sales targets. Reliable team player and strong communicator. Fluent in both English and Spanish speaking and writing. Four years in the retail category and perfect customer service.

Skills

Customer-oriented

Fluent in Spanish

Motivated team player

Stocking

Credit card transactions

Consistently meets sales goals

Retail sales

POS systems knowledge

Shipment processing

Work History

January 2014 to June 2014

Golden Corral Hwy6

Cashier/Busser

Operated a cash register for cash, check and credit card transactions

Welcomed customers into the store and helped them locate items. Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized eating, service, and kitchen areas Maintained daily cleanliness of broiler and fryers. August 2014 to January 2015

Sears Hwy6

Cashier/Floor walk

Cleaned and organized the store, including the checkout desk and displays.

Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. February 2015 to August 2015

Shiekh Shoes West oaks mall

Key Holder

Trained new sales associates each quarter.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Mentored new sales associates to contribute to the store's positive culture.

Supervised and directed all merchandise and shipment processing. December 2015 to March 2016

Shoe Palace The Galleria mall

Sales asssociate

Actively pursued personal learning and development opportunities. Welcomed customers into the store and helped them locate items. Alerted customers to upcoming sales events and promotions. Cleaned and organized the store, including the checkout desk and displays.

Priced merchandise, stocked shelves and took inventory of supplies. March 2016 to Current

Rock Auto Houston, TX

Warehouse associate

Loaded and unloaded pieces into boxes for shipment. Attached identifying tags to containers.

Monitored department performance data to identify and avoid potential risks.

Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.

Swept floors and stored equipment at the end of each shift. Education

2015 Elsik High School Houston, TX

High School Diploma

Contact this candidate