Customer Service Sales

Staci A. Murphy

Surprise AZ. area

Cell: 903-***-**** Email: *********@*****.***

{Recently licensed for life and health insurance -previously licensed for P&C and Real Estate}

Regional Account Manager -2015 – 2016 B and P Enterprises

Outside sales, meeting with existing customers expand services as well as a heavy emphasis on getting

New business and growing the companies market share.

2014-2015 Professional Driving Academy Director of Admissions, Recruiting and Placement

International Schools @Texarkana College -Continuing Education

Advertising for and working with students to find funding through loans and grants to find situations that work for them, so they can return to school and further their education. Ordering all D.O.T. physicals, drug screens and MVR reports to determine eligibility. Planning and scheduling classes, training, graduation and job placement assistance following completion of training.

2013 to Current – Mortgage/Insurance Field Inspector - Bishop Inspections Services

Field inspections to determine occupancy, vacant walk-throughs to determine condition of home and insurance loss draft to ensure work status and/or completion for payment of insurance funds

2013 to 2014 Home Sales Consultant - Clayton Homes

Working with potential homebuyers to help them find the right home and property, also submitting applications to lenders for approvals and requirements. as well as getting a quote from builder for the home chosen with any special requests or changes. I was responsible for completing entire process including Ordering surveys, appraisals and contractor’s estimates and subsequent work to be completed up to and Pre-close documents, closings and contracts.

2013 –2014 Pharmaceuticals and DME- Regional Sales Consultant

Trinity Medical Dynamics, LLC.

Visiting clinics, nursing facilities and medical offices to promote and educate administrators and managers regarding the company and their cost reduction programs for ordering supplies and equipment from DME to wound care and more.

2012 – 2013 - Licensed Agent - AAA Oregon/Idaho

Licensed and appointed insurance agent for multiple lines and carriers, reaching out to prospective customers by phone email and in person, new policy sales, changes, upgrades customer service. Also sales and service of auto club memberships.

2012- West Valley Manager - Blackhawk Property Management

Residential Property Management/Account Management. Customer service for owners and tenants, scheduling service appointments, prospecting for new accounts and selling services, writing and signing management contracts and leases, answering questions about lease documents, tenants, maintenance, and work orders. Maintaining records of available properties, lease expiration's, advertising for vacant properties and taking information for new properties to come under management, adding new properties on ARMLS and advertising on website.

2011 –2012 - West Valley Property, Sales and Leasing Manager - Renters Warehouse

Residential Property Management and leasing including Web posting, website management, generating contractual documents and leasing document management. Customer service for owners and tenants, scheduling service appointments, prospecting for new accounts and selling services, writing and signing management contracts and leases, answering questions about lease documents, tenants, maintenance, and work orders. Maintaining records of available properties, lease expiration's, advertising for vacant properties and taking information for new properties to come under management, adding new properties on ARMLS and advertising on website.

2009 to 2012 - Arizona P&C Insurance licensing (working with Horizon Agency)

My duties were to perform outside sales for insurance policies and services for personal and commercial lines of coverage.

2005 to 2012 - Regional Account Manager-Sales Manager - CPS Security Solutions

Outside sales, initiating, developing and maintaining strong working relationships with customers, marketing and project management of construction site security, commercial security and logistical management of delivery and set up of Mobile surveillance camera units, establishing uplinks and services with remote camera locations, establishing customer contacts, Dispatching crews to sites and managing equipment calls to sites, managing security on sites, working with clients to ensure return business and referrals. Traveling to all areas in my territory to see clients and produce new business, maintaining individual sales numbers of over $800,000.00 monthly in revenues for six years. I am responsible for scheduling my travel and meetings through out extensive territory consisting of Arizona, New Mexico, Colorado and Utah.

2010 – 2011- Consultant /Business Development Manager - US Security Associates

Outside sales consisting of initiating, developing and maintaining strong working relationships with customers, as well as marketing for commercial security, establishing customer contacts, and making physical calls to established sites. I carried the responsibility for managing security on sites, working with clients to ensure return business and referrals, as well as expanding client base and referrals.

2004-2005 Property Manager-Sales - The Golba Group Realty- Metro Office

Complete Property Management and Customer service from taking calls form owners and setting appointments to view properties to bring on service, prospecting for new accounts and selling services, writing and signing management contracts and leases, answering questions about lease documents, tenants, maintenance, and work orders. Maintaining records of available properties, lease expiration's, advertising for vacant properties and taking information for new properties to come under management, adding new properties on ARMLS and advertising on website.

Education:

Texas Life & health applying fpr AZ licensing

Texas State P&C Non-Resident Licensing

Oregon State P&C Resident Licensing

Arizona P&C Insurance Licensing (working with Horizon Agency)

Arizona Real Estate Licensing (all continuing education current)

ABA in Business Management and Accounting

CCCT / CPR certification in Arizona

CHT- Certified Hemodialysis Tech

Arizona Paralegal License-Extended studies in Contract & Business law.

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