Manager Customer Service

Charlie Lardner

***** ****** ***** ****, **. Louis, Missouri 63128

314-***-**** *********@*****.*** www.linkedin.com/in/charlielardner

SUMMARY

Senior Supply Chain Leader experienced at developing optimal supply chains through the use of analysis, metrics, technology, project management and continuous improvement. Extensive background in the beverage and container industries. Regarded as a dedicated and passionate leader skilled at managing multiple resources and projects while working across an organization to achieve operational and financial objectives. Successfully manages a broad range of responsibilities from strategic to tactical. Demonstrated expertise in reducing costs while achieving customer satisfaction. Expertise in:

Supply Chain Optimization

Capital Management

Requirements Planning

Cross-Functional Teams

Production Planning

Vendor Management

Continuous Improvement

People Management

Just-In-Time Deliveries

Cost Reduction

KEY ACCOMPLISHMENTS

Reduced freight and warehouse expense 2% through distribution center relocation and consolidation.

Improved assurance of product supply while reducing inventory by 5%.

On-time rollout of two beverage container innovations from single production facilities.

Divested 40% of company production capacity to a commercial can supplier.

Reduced empty beverage container minimum safety stock by 5% without customer material shortages.

PROFESSIONAL EXPERIENCE

CL CONSULTING SOLUTIONS LLC – St. Louis, Missouri 2015-2016

Independent Logistics Consultant (2015-2016)

Specializing in supply chain solutions that optimize logistics resources. Capable of unlocking previously undiscovered saving streams and continuous improvement through rigorous use of analysis and metrics.

Developed returnable material optimization initiative that identified in $700K annual savings.

Completed comprehensive process mapping that identified both process and system control gaps. Developed plan to mitigate all identified gaps.

ANHEUSER-BUSCH INBEV – St. Louis, Missouri 1979-2015

Director, Inbound Planning – North America Zone Logistics (2011-2015)

Managed team of seven optimizing capacity and utilization of aluminum beverage container vertically integrated operations (five can plants, two lid plants and one aluminum bottle plant). Managed material requirements planning for commercial aluminum beverage container suppliers. Controlled $30 million freight and warehouse budget. Managed assets and capital appropriation of all returnable packaging materials (kegs and pallets with $25 million annual spend).

Implemented cross supplier view of returnable packaging materials to reduce transportation expense by 18% and capital expenditure for replacement materials by 12% year over year.

Improved assurance of supply while reducing inventory by 5% by initiating a new MRP process. Developed a cross-functional team evaluating inventory levels of four container suppliers.

Successfully rolled out two beverage container innovations from single production facilities requiring coordinated production and coast-to-coast, just-in-time deliveries to meet deadline.

Director, Distribution & Logistics – Container Division (2006-2011)

Led team of six responsible for optimized production and distribution plans. Developed and managed $70 million annual freight and warehouse budget. Provided ongoing analysis in support of long-term capacity planning, including customer supply chain initiatives.

Minimized logistics and plant operating expense while maintaining exceptional customer service.

Initiated DC center consolidation and high-cube trailer utilization, reducing expense by 2%.

Successfully reduced container minimum safety stock by 5% without customer shortages.

Advised upper management on the optimum logistics transition for the divestment of three can plants and one lid plant to a commercial can supplier, reducing the division's capacity by 40%.

Senior Manager, Business Logistics – Container Division (1998-2006)

Managed optimization of $50 million freight and $25 million annual distribution center budget. Supervised distribution activities for 50 distribution centers in compliance of policies/procedures.

Directed continuous improvements cleaning 4 million separator sheets annually at no cost.

Improved customer direct shipments by 10% through the use of multiple regression.

Responsible for the design and implementation of an automated freight expense system, reducing accounts payable staffing by 10% and significantly improving cost tracking and visibility.

Manager, Distribution Planning – Container Division (1994-1998)

Directed distribution activities at 50 third-party distribution centers. Managed $25 million annual distribution center budget. Supervised transportation manager and coordinated opportunities to reduce distribution costs. Implemented use of information technology to reduce distribution costs.

Lead logistics contributor in the selection, development and implementation of SAP as company’s enterprise solution for production, sales, cost and inventory tracking.

Designed and implemented an automated warehouse expense system, reducing accounts payable staffing by 20% and significantly improving cost tracking and visibility.

Primary logistics contributor for WMS upgrade to 11 plants and 50 distribution centers.

OTHER POSITIONS HELD

Senior Systems & Distribution Planning Analyst – Container Division (1990-1994)

Analysis of supply/demand network to identify areas of imbalance for improvement.

Inventory Analyst – Container Division (1988-1990)

Wholesaler Inventory Analyst – Non-Beer Beverage Group (1986-1988)

Dispatch Coordinator – St. Louis Brewery (1979-1986)

EDUCATION

Master of Information Management, Washington University – St. Louis, Missouri

Bachelor of Technology, Information Technology, Washington University – St. Louis, Missouri

Contact this candidate