Customer Service Office
Resume:
DAVID F. ALFONZO
Houston, Texas 77077
acu4df@r.postjobfree.com
OBJECTIVE :
Seeking and entry-level position within your company
SUMMARY :
-Work well with people
-Identify, observe and analyze problems effectively
-Capacity of being a fast learner
-Accomplish task as assigned
EDUCATION :
08/94-12/97 Graduate of The National University of Colombia
Santa-Fe de Bogota, Colombia, Associates Degree in Business Administration
08/90- 05/94 James E. Taylor High School, Katy TX
AREAS OF KNOWLEDGE :
-Office Administrator
-Hotel Industry Operations
-Bilingual : English/Spanish
-Sales & Advertising
-Related Customer Service Experience
-Experience in Call Center Environment
COMPUTER SKILLS :
-Type 40 W.P.M
-Microsoft Office
-Excel
WORK EXPERIENCE :
THE LAW OFFICES OF DOMINGO GARCIA
6200 Gulf Freeway Suite 410
Houston, TX 77023
From : 07/2015 To: Present
Position : Intake and Claims Specialist
Duties:
-Intake and screen personal Injury cases
-File Claims with both 1st and 3rd party insurance companies
-Located and search for Police Report
-Work with Case Managers, Medical Clerks to obtain a good result on Cases
-Customer Service to our Clients and to provide the best service possible
STATE FARM KYLE LINDNER’S AGENCY
430 South Mason Rd Suite 112
Katy, Texas 77450
From : 01/2013 To: 07/2015
Position: Executive Administrator
Duties:
-General Office Procedures
-Insurance Financial Reviews for Clients
-On Boarding for New Clients
-Managing reports on a daily basis
-Following up and maintaining Office Calander
-Working with State farm Agent
HANGER CLINIC
11155 South Main St
Houston Texas 77025
From: 06/2011 - To: 01/2013
Position: Office Administrator/ Patient Care Coordinator
Duties:
-Manage Front Desk Operations
-Over see and review daily patient check in procedures
-Answer phones and Set appointments
-Insurance Verification
SUPER CARPET STEAMERS
1706 Park View Ct
Houston, Texas 77084
From: 01/2004– To: 05/2011
Position : Office Administrator/Accounts Recievable/Payroll
Duties :
-Answer Phones
-Clerical Work
-Payroll
-Set Appointments
-Work with Quick Books
REFERENCES
Available upon request
Contact this candidate