Customer Service Medical

AURELIA ANDRADE

***** ******** ****, *******, ** 77084 832-***-**** *********@*****.***

Objective I WANT A HIGHLY REWARDING CAREER WHERE I CAN USE MY SKILLS AND KNOWLEDGE TO HELP THE COMPANY AND MY COWORKERS BE SUCCESSFUL.

Experience PARALEGAL/LEGAL ASSISTANT

2010-2014 BEALE & ASSOCIATES, P.C.

HOUSTON, TX

TO ASSIST THE ATTORNEY IN ALL ASPECTS

TO OVERSEE MORE THAN 300 FILES

MAINTAINE OFFICE OPPERATIONS

BILLING

PAYROLL

TRANSLATE (Spanish)

COURT APPEARNCES

DETAINEE VISITATIONS

COURT FILLINGS

TRAVEL

SCREENING POTETIAL CLIENTS

SET UP NEW CASES

CASE MANAGEMENT ON CASE OF IMMIGRATION, PERSONAL INJURY, CRIMINAL CASES, AND CIVIL CASES

INTERNATIONAL DEPARTMENT SUPERVISOR

2009-2010

HEALTH HELP INC.

KATY, TX

CUSTOMER SERVICE ON INBOUND CALLS

TO SUPERVISE A TEAM OF 34 PERSON

COMPLETE ALL REPORTING FORMS

TO AUDIT CALLS FROM REPRESENTATIVES

MEDICAL RELATED CALL CENTER

KNOWLADGE OF CPT CODES AND VARIOUS

MEDICAL PROCEDURES

PRESIDENT

2006-2009 ANDRADES & ASSOCIATES, LLC

BONITA SPRINGS, FL

LOAN PROCESSOR

FHA, TRADITIONAL AND NON TRADITIONAL LENDING

ORIGINATE LOAN AND CLOSE LOAN

ADMINISTRATOR

PAYROLL

A/P & A/R

CREDIT ANALYST

FINANCIAL ANALYST

HELP CLIENTS IN LOSS MITIGATION PROCESS

DIRECTOR

2000-2009 BONITA SPRINGS AREA HDC

BONITA SPRINGS, FL

OVERLOOK ADMINISTRATION

CREDIT COUNSELING DEPARTMENT

HOMEBUYERS TRAINING PROGRAM

OVERLOOK OF SITE DEVELOPMENT

SUBMITT FOR PERMITTING

OVER LOOK CONSTRUCTION DRAWS/INSPECTIONS

COORDINATE EVENTS, GRAND OPENINGS AND BOARD MEETINGS

PRE- AND POST PURCHASE CLASSES

SCREEN POTENCIAL BUYERS

WORK WITH VARIOUS ORGANIZATIONS IN THE COMMUNITY

CREDIT ANALYSIS

LOAN ORIGINATOR

BANK TELLER

2000-2000 FIRST UNION BANK NAPLES, FL

CUSTOMER SERVICE

SALES OF BANK PRODUCTS

DEPOSITS, CHECK CASHING

OPENING ACCOUNTS

IN CHARGE OF VAULT

LEGAL SECRETARY

1995-2000 LAW OFFICE OF DALE E. KROUT, JR

NAPLES, FL

SCREEN INITIAL CLIENTS

SET UP NEW FILES

CASE MANAGEMENT IN PERSONAL INJURY, WORKMAN’S COMP, AND SOCIAL SECURITY CASES.

A/P AND A/R

SCHEDULING DEPOSITIONS AND MEDIATION, COURT DATES

TRANSLATING IN APPOINTMENT, AND MEDICAL APPOINTMENTS

DATA INPUT

BOOKKEPING

REGIONAL TRAINER

1992-1995 DARDEN COMPANY NAPLES, FL

TRAINE ALL NEW PERSONEL

MAINTAIN ALL EMPLOYEES IN COMPLIANCE

SCHEDULING WORK SCHEDULE

TRAINING IN ALL SOUTH FLORIDA AREA

FOH, BOH, PREP, SERVE, AND COOK

PAYROLL SPECIALIST

1989-1992 BONITA PACKING COMPANY BONITA SPRINGS, FL

CALCULATE TIME CARDS

INPUT DATA IN PROCESSOR

SCHEDULING WORK SCHEDULE

PROCESS PAYCHECKS

MAINTAIN EMPLOYEES FILE IN COMPLIANCE

INSURANCE, 401K, VACATION TIME, GARNISHMENTS,

AND CHILD SUPPORT DEDUCTIONS

SECRETARY

1987-1989 CALIFORNIA HIGHWAY PATROL WOODLAND, CA

SEND OUT ALL CORRESPONDECE

MAINTAIN ALL EMPLOYEES IN COMPLIANCE

SCHEDULING WORK SCHEDULE

PROCESS VIOLATIONS

Education WOODLAND SENIOR HIGH WOODLAND, CA

1985-1988

HIGH SCHOOL DIPLOMA

FLORIDA INTERNATIONAL UNIVERSITY MIAMI, FL

1990-1994

ASSOCIATE DEGREE IN POLITICAL SCIENCE, BUSSINESS ADMINISTRATION

PROFESSIONAL

AFFILIATIONS FLORIDA NOTARY ASSOCIATION, TEXAS NOTARY ASSOCIATION

LANGUAGES FLUENT IN ENGLISH AND SPANISH

References References are available on request.

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