Desktop Support Active Directory

OBJECTIVE:

Quality-driven and practical Systems Administrator with 10 years aligning business systems with business policies and guidelines. Looking to bring strong analytical and problem-solving skills to an industry-leading company.

EXPERIENCE:

Kelly Services, Riverside, California

Contractor

May 2015 – November 2015

IT Contractor for University of California Riverside, CA Maintained / Support Student labs which consent of couple of windows, linux servers and 300 PC and laptops and 200 Macs

Provided desktop support for Windows 7 clients and Windows servers

Installed and supported Microsoft Office

Administered Exchange adds/move/changes to user accounts

Installed and setup Windows 7 / 8 computers, both desktop and laptop

Configured SCCM

Year of Sabbatical: March 2014 – May 2015

Covidien / Medtronic, San Jose, California

Network Administrator III

May 2013 – March 2014

Served as San Jose technical lead / Network administrator for all Information Technologies. This including infrastructure, production, developing and QA servers. Performed system maintenance and patches for 45 windows 2003 and 2012 servers. Performed Major server migration to VMware ESXI and Hyper-V.

Deployed server migration from Windows 2003, 2007 to 2012 with VMware ESXI and Hyper-V

Managed IT budget of $850,000

Deployed and maintained VOIP Cisco MCS 7800 VOIP

Configured and maintained AutoCAD server

Sharepoints deployment and postinging pages

Maintained Active Directory and Exchange

Upgraded IBM SQL database server for project management and deployment

Installed and configured all printers and peripherals standard and production environments

Maintained Microsoft Exchange, DNS, WINS, DHCP, FILE and print servers

Deployed and Maintained disaster recovery and procedures for San Jose site.

SCCM Monitor and managed servers and desktop.

Third lever support for desktop support

Bay area lead for all Acquisition and take overs. Kelly Services Contractor, San Jose, California

Network Administrator for Covidien / Tyco Health Care, San Jose CA June 2012 to May 2013

Contractor: Working for Covidien as a Network administrator preforming the above duties. Network Administrator for Tokyo Electron – Timbre Technologies, Fremont CA November 2011 to May 2012

Served as Fremont Sr. Technical Support / Windows Administrator for all Information Technologies. Maintained and support 27 windows servers by applying Microsoft patches and upgrades, Installed production software (SQL, AutoCAD). Support infrastructure, DNS, DHCP, WINS, FILE and PRINT services. Configure and install new printers and peripherals and third level desktop support. DENNIS M. PIERRE

951-***-**** ******.******@*****.***

Systems Support Engineer for Tokyo Electron – Timbre Technologies, Fremont CA June 2011 to November 2011

Supported production equipment, designed and build windows server clusters, Lab support, production support, Windows server 2000, 2007, 2008 r2. Desktop support for engineers, and developers. Hewlett-Packard Corporation, Santa Ana, California Sr. Field Engineer / System Analysis Contractor

January 2009 to May 2011

Deployed HP ProLiant servers, Blade server, workstation, desktops and Laptops

Maintained warranty by replacing system board, hard drives and other peripherals

Configure and installed window server, windows, DNS, DHCP, WINS, Exchange and more

Help customers resolve their hardware and software problems and issue

Deployed configured and maintained HP copies and printers

Deployed HP switches

Brickform Corporation, Rancho Cucamonga, California Information System Manager / Administrator

December 2007 to December 2009

Designed multi-site Microsoft windows 2003 topology network and company wide network

Deployed Samsung VOIP / digital telephone switch and set top phones

Installed and configured ERP system (Sage Mas 90 and 200)

Deployed automated paperless system Saving the company money as well as time

Installed and configured 80 workstation and 30 Laptops

Maintained Active Directory and Exchange

Installed and deployed badging systems

Served as liaison between users and technical group

Trained field sales personnel

Hewlett-Packard Corporation, Cupertino, California Systems Administrator

September 1998 to November 2006

Performed day to day operations by applying Microsoft patches and system maintenance on more than 100 Windows server 2000 and 2003

Help with one of the biggest integrations of two domains HP and Compaq

Deployed migrations from windows 2000 to windows 2003

Configured and maintained Exchange servers and clusters

Developed and wrote disaster recovery plans and procedures

Administrated and maintained Active directory and exchange

Third lever support for Desktop support technicians

Configured and maintained infrastructure servers DNS, DHCP, WINS, DC Unisys Corporation, San Jose, California

Sr. Technical Analyst / Windows Administrator

December 1995 to September 1998

Designed and implemented company site network with Microsoft Windows NT topology

Migrated Novell 3.x to Windows 2000

Created Helpdesk and managed desktop support technicians

Third level desktop support

Read-Rite / Western Digital, California

Certified Netware Administrator

December 1992 to December 1995

Microsoft Windows NT topology

Migrated Novell 3.x to Novell 4.x

Created Helpdesk and managed desktop support technicians

Third level desktop support

SKILLS

Operating System:

Windows Server NT, 2000, 2003, 2008, (2008 R2) 2012, Small Business server 2008, 2011 Windows 3.0, 98, XP, Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 Hyper-V

Apple O/S X (Chaeta, Mountain Lion, Tiger, Leopard, Snow Leopard, Mavericks, El Capitan) Ubuntu Linux

VMWARE VSpare, VMServer/GSX Server, ESX Server, Virtual Center, VMotin, VMWorkstation, Fusion, VMplayer

Enterprise Software:

Microsoft - Active Directory, ADFS, PKI IIs, VPN, DFS, DHCP, DNS, WINS, Office 2016, 365, 2013, SQL, Dynamics, System Center 2012, Exchange 2007, 2010, 2013, Visio, HP loadRunner, Project, Forefront protection, InfoPath, Outlook, SharePoint, HP OpenView, GPO Netware 3.x and 4.x

Backup Software - CommVault, Veritas, Backup Exec, Legato, Data Protector, Connected, ARCSever Cisco Call Manager, HP Open View, Filmmaker Pro, Solar winds, Remote Software:

TeamViewer, Timbuktu Por, PC Anywhere, Real VNC, Windows Remote Desktop, LogMeIn Sans / NAS systems:

HP, Dell, NetApp, SMC

Enterprise Hardware:

HP, Dell, Cisco and IBM rack mounted servers. HP, NetApp Storage Arrays, Cisco Mcs 7800, 7835 -h, SG200-50 POE, Cisco IP Phones, Cisco router 2811, 2610XM, C2950 Switch, HP Procure switch concentrator, HP Procure Wireless access point, Cisco Catalyst 4500/5500/6500 Desktop hardware

Apple - MacBook Air, MacBook, MacBook pro, IMac, Mac pro, Mac Mini Dell - Precision, XPS, OptiPlex, Inspiron, Vostro

HP - Elite, Pro, desktop, Thin Clients, Point of sale IBM

EDUCATION:

Microsoft Certified Professional MCP

o Working on MCSE

o Working CCNA

San Jose State University

o General Educational Classes

Central County Occupational Center

o Analog Electronics

o Digital Electronics

o Computer Information System

Santa Clara County

o GED

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