Active Directory Information Technology

Armel Steve Gansop

** ******** ***** ***: ****, Atlanta GA 30305

Cell: 857-***-****

*******@*****.***

EDUCATION

Wentworth Institute of Technology, Boston, MA, September 2013- April 2016 Bachelor of Science in Computer Networking, Minor in Computer Science Bunker Hill Community College, Boston, MA, September 2010-May 2013 Information Technology Transfer

TECHNOLOGY SUMMARY

Programming: Knowledge in C++, Bash Scripting, MySQL, JAVA, Perl Web Development: HTML5, CSS, JAVASCRIPT, PHP, Bootstrap Mobile Development: Android 6.0(Marshmallow)

Software Engineering: Software Development Life Cycle Knowledge (SDLC) Systems: Unix/Linux, Windows XP/Vista/7/8, CentOS 6.5, Mac OS, VMware WorkStation 9.0, Windows server 2008/2012, Active Directory

Hardware: PCs, Laptops, Phones, Printers, iPad

Networking: LAN, TCP/IP, OSI Model, WAN

Version Control Software: git

Configuration Management Software: Puppet

Language: Fluent English, French

PROJECT

Code for Good JP Morgan Chase Hackathon Delaware September 2014

Developed as a team a web application for iMentor.

Provided mentors the capability to easily communicate with mentees. RELATED EXPERIENCE

Wayfair, Boston, MA July 2014-September 2015

IT Support Engineer

Provided second and third-level support to employees for IT-related concerns.

Supported, trained and troubleshoot technologies such as: Windows 7, Windows XP, Windows Server 2008, Exchange Server 2007, Active Directory, DNS, DHCP, VOIP telephony CISCO networking.

Prepared, repaired and deployed desktop computers and other office equipment.

Deployed software\imaged with System Center Configuration Manager.

Managed, monitored and troubleshoot daily batch and backup processes. Trakus, Wakefield, MA August 2013-December 2013

Network Operator

Supported daily operations for partner racetracks.

Worked to deliver operational performance and coverage of live races.

Performed and saught cost-effective means to improve operational efficiency. University of Dschang, Dschang Cameroon 2005-2009

Help Desk Technician

Diagnosed, troubleshoot and resolved a range of software, hardware.

Provided good technical maintenance in the cybercafé in the university.

Connected PCs, routers, printers, switching using the appropriate cables.

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