Human Resources Management
Resume:
Cynthia E. Carlson
*** ******* ***** **** **********, Indiana 46385
*** *. ******** **** **** Clearwater Beach, FL 33767
***************@*****.***
Results driven Human Resources Professional and licensed Attorney with more than fifteen years combined experience seeking a position outside of retail that and will capitalize on my experience and knowledge and service to better an organization. I have led the human resource function in multiple fast-paced and start-up environments including manufacturing, healthcare and retail, specializing in HR policy and employment law compliance.
PROFESSIONAL EXPERIENCE
Walmart Stores, Inc. Chicago, Illinois - #1 on Fortune 500 2006-Present
Global Ethics and Compliance Manager
Manage cases and provide guidance on matters of Business Misconduct, Discrimination, Harassment and other ethical and compliance related matters for Walmart Stores in the Chicagoland area and four other regions within IL, OK and AR.
Divisional Human Resources Manager - Midwest Supply Chain
Lead a team 27 exempt level Human Resource Managers with responsibility for more than 5,500 Walmart Supply Chain and Transportation associates within Illinois, Indiana & Kentucky. Direct strategic HR programs for 453 exempt level leadership positions.
Directed Supply Chain Business Unit-level talent management by developing and implementing talent plans; developing relationships with professional organizations and universities and monitoring workforce planning processes; acquiring key talent; creating and ensuring implementation of action plans for diversity initiatives; analyzing talent management data; providing recommendations regarding talent strengths and development needs; engaging resources to address talent gaps; and overseeing performance management processes and initiatives.
Champion Diversity & Inclusion; Co-Chair Women in Retail Council for multi-disciplinary teams in IL, IN, & KY and cross organizational lines, Walmart Store, Logistics and Sam's Club to develop female leaders; direct participation of Hiring Our Heroes recruiting events to obtain military leadership; member of LGBT resource group to grow diversity & understanding.
Supported Global Initiatives in South Africa and Japan with Supply Chain HR SOPs, Policies, and Best Practices.
Oversight and support for compliance efforts in the area of equal opportunity, harassment and discrimination prevention and compliance of all applicable State and Federal civil rights, employment and labor laws.
Investigated ethical, legal or policy violations of senior management.
Change Management strategy for the division aligning operational change needs with human resources related actions.
Developed and executed the associate engagement and labor plans for the business unit by analyzing survey and employment data for region-specific trends; developing practices and programs; coordinating Walmart Human Resource and Supply Chain action plans and following up on performance. A 10% increase this year over last while company went through major realignments and policy changes.
Strategic succession planning and recruitment of senior management positions.
Lead development initiatives for divisional and senior management.
Market Human Resources Manager
Responsible for management of human resources for over 4,000 Walmart Stores Associates within Northwest Indiana and Southwest Michigan.
Evaluate compliance of Human Resources procedures to company policy, Federal and State law, providing recommendations to mitigate possible exposure and overall improvement.
Conduct, monitor and advise on all investigations of alleged harassment and discrimination.
Succession planning for management.
Champion of improving associate engagement, through identifying gaps within associate and management relations, providing recommendations, and evaluating improvement.
Ensured smooth execution of change initiatives including, but not limited to pay grade implementation, pay administration, hourly scheduling systems, attendance policy, dress code, and individual development plans.
Facilitate training for management on Labor Relations, Diversity and Inclusion, and ADA/FMLA.
Family Express Corporation, Valparaiso, Indiana 2004-2006
Director of Human Resources & Risk Manager
Directed Human Resources function leading family owned convenience retailer with 47 Stores and Distribution Center with 400+ employees.
HR Service Innovation, including but not limited to developed and executed policies and procedures; implemented online behavioral based assessment for pre-employment assessment.
Coached and counseled all management level employees on employment and labor law related issues.
Acquisition of five stores and consolidation of incumbent employees.
Mitigated liability on all general, automotive and worker’s compensation claims.
Administered health & welfare plans.
Developed & facilitated performance and management processes.
Attorney 2003-2004
Litigated labor, employment and ERISA cases with Paul T. Berkowitz & Associates.
Document review for major litigation cases with Kirkland & Ellis’ Antitrust & Competition Law Practice Group.
Medical Group of Michigan City, Michigan City, Indiana 2000-2003
Director of Human Resources
Designed, implemented and administered human resources policies, programs, and practices for a 50-physician owned multi-specialty group.
Developed departmental plans, goals, budget, and staffing recommendations to executive committee.
Recruitment of physicians and staff.
Administered health & welfare benefit plans.
Instituted and enforced federal, state, and local regulatory agency’s compliance in accordance with current regulations.
Investigated and responded to ICRC and EEOC charges.
Maintained and monitored matters involving FMLA, worker’s compensation, unemployment, and welfare benefit plans.
Coordinated and responded to due diligence requests for acquisition of The Medical Group.
I/N Tek (partnership between ISPAT Inland Steel & Nippon Steel), New Carlisle, Indiana 1995-2000
Human Resources Consultant
Negotiated Collective Bargaining Agreements (CBA) with USWA and participated in arbitration of the 1996 CBA.
Led campaign to defeat the USWA efforts to organize the technical and non-technical units.
Acted as EEOC/Affirmative Action Compliance Officer and administered the Health Care and 401(k) Plan.
Implemented new Preferred Provider Organization and prepared corresponding IRS 5500s.
Wrote and revised summary plan descriptions, responded to QDROs, and worked as DDI certified interviewer.
EDUCATION
Valparaiso University School of Law, Valparaiso, Indiana
Juris Doctor
Accelerated Program
Law Program: Cambridge, England
Valparaiso University, Valparaiso, Indiana
Bachelor of Science in Business Administration
Concentration in Human Resource Management
Outstanding Human Resource Management Student
ADMISSIONS & AFFILIATIONS
Illinois State Bar & Indiana State Bar
Society of Human Resource Management
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