Customer Service Manager

Jose Cruz

Manager/Supervisor

San Elizario, TX

*********@*****.*** - 713-***-****

* ***** **********/*********** **********. 5 years Inventory Control and Safety Supervisor. 3 years Shipping and Receiving. Clean class "C" driving record. 8 Years Oilfield Service Technician and Customer Service. Basic knowledge of Hydraulics and Pneumatics . Basic manual lathe operating knowledge. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Yard Superintendent

Western Falcon - Houston, TX - October 2012 to June 2015 Supervise Daily Production. Train and/or assist employees with job duties needed to be performed. Plan and prepare employee work schedules. Authorize all employee work hours for payroll. Give daily safety meetings and log in for record keeping. Ensure all employees follow proper safety rules by company policies. Report and resolve any unsafe acts to Safety Manager. Count and report daily production to Supervisor. Inspect work performed to ensure that it meets specifications and established standards. Schedule jobs needed to be done for customers. Ship and receive incoming goods to and from plant with company computer log. Do weekly, monthly and yearly inventory counts and report to supervisor. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Shop Foreman

Western Falcon - Odessa, TX - July 2009 to October 2012 Supervise shop daily production. Train and/or assist employees with job duties needed to be performed. Count and report daily production to supervisor. Assist in finishing correct jobs needed for customers, finishing jobs in deadlines. Help Service technicians if needed with jobs out in the field. Service Technician

Western Falcon - Odessa, TX - March 2007 to July 2009 Drive to oilfield locations and service company product as required and per company policy and protocol. Be available any time to assist customers for any help needed. If not in in service call, assist company with work performed in yard. Have inventory of tools and products properly managed. Keep company vehicle clean and in proper condition for next service call. Do parts run for company for tools or other necessities. Custodian

Canutillo I.S.D - Canutillo, TX - September 2004 to November 2006 Clean classrooms, hallways, restrooms and cafeteria for daily use. Perform or assist with cleaning duties as necessary. Confer with staff to resolve performance and personnel problems, and to discuss company policies. Follow all safety guidelines when using strong chemicals and work equipment. EDUCATION

High School Diploma

San Elizario High School - San Elizario, TX

May 2002

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