Customer Service Microsoft Office
Resume:
Akrem Showbeg
Mississauga, ON
Cell: 647-***-****
Email: *****.*******@*****.***
EDUCATION
RYERSON UNIVERSITY – BUSINESS TECHNOLOGY MANAGEMENT 2013-Present
WORK EXPERIENCE
WAL-MART – CUSTOMER SERVICE SPECIALIST April 2014 - Present
Stocked and re-stocked shelves.
Cleaned up any spills or messes.
Helped customers find items they could not find.
Faced each grocery aisle at the end of the night.
Checked expiry dates on dairy products and made sure to throw out the expired ones.
Helped customers take heavy bags to the car.
Checked prices for cashiers.
Helped return grocery items to their right spot throughout the store.
Participated on the 6 week OSCA (On Shelf Customer Availability) project.
Trained new co-workers and provided assistance when needed.
INTERPERSONAL SKILLS
Excellent customer service skills.
Strong communication skills.
Ability to work well independently and as a team member.
Excellent organizational and leadership skills.
Friendly, trustworthy, honest and reliable.
TECHNICAL SKILLS
Excellent with Microsoft Office, Excel, Visio, and Powerpoint.
Excellent with Enterprise Architecture able to create many diagrams and models of systems or business processes.
Intermediate level with SQL with the ability to create a database, and generate queries.
Intermediate level with Java.
Excellent with computers.
SKILLS
Excellent analytical skills.
Flexible- willing to work extra hours when required.
Very enthusiastic.
Works well under pressure.
Ability to grasp new concepts and progress rapidly in a fast passed environment.
VOLUNTEER EXPERIENCE
Journey of Faith Conference July 2010
Register people by taking their names down for the people who purchased tickets
Hazel McCallion Senior Public School June 2008
Teachers Assistant
References Available Upon Request
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