Adriana Humphreys
Canyon Country, CA 91351
********@*******.***
Professional Overview
Self-motivated administrative professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Skill Highlights
Signing authority up to $100K
Evaluation of business and consumer credit reports
Evaluate bank statements and company financials to determine financial condition
Conduct merchant interviews
Practiced knowledge of Risk management
Excellent organization and analytical skills
Strong work ethic
Professional Experience
Supervisor of Underwriting
iPayment, Inc., Westlake Village, CA April 2013 - August 2015
Supervised team of credit analysts
Accountable for approval of merchant applications including overall agent and customer satisfaction in a timely manner
Represented detailed weekly and monthly departmental reports and updates to senior management for monthly executive finance meeting
Assessed employee performance evaluation, merit increases and issued disciplinary notices
Owned team productivity metrics
Credit Analyst
iPayment, Inc., Westlake Village, CA November 1999 - April 2013
Assisted senior-level credit analysts and senior management with complex applications and departmental projects
Served as mentor to junior team members
Analyzed applicants' financial status and credit evaluation to determine feasible processing limits and risk factors
Established an average of 100 new accounts a day independently
Data Entry
CardSync Processing, Inc., Valencia, CA September 1996 - November 1999
Enter new applications received accurately and completely
Create file folder and generate consumer credit reports for the underwriters
Adapted to underwriting techniques within the payment processing industry
Education Background
Phillips Junior College, Northridge, CA 1991 - 1992
Canyon High School, Canyon Country, CA 1987 - 1991
High School Diploma
References
Vivienne Reyes 818-***-****
iPayment, Inc., Director of Underwriting/Chargebacks
Debra Allen 805-***-****
Carey Carrico 661-***-****