Medical Assistant Customer Support
Resume:
Rufina Perez
Livingston, Texas
*************@*****.***
PROFESSIONAL EXPERIENCE
AccentCare Livingston, TX 04/2016 Present Home Health Provider
● Assist patients with daily activities
● Meal Prep according to diet plan
● Verify insurance information
● Schedule doctor appointments and transportation
● Light housekeeping duties
TKUCE Houston, TX 08/2015 – 04/2016 Customer Support Specialist
● Create purchase orders, billing invoices, and freight\cargo bill of lading for customers
● Extensive customer support
● A\P and A\R
● Heavy detail oriented filing
● Fax, scan, copy, and email highly confidential documents
● Travel to clients sites for a better understanding of company procedures and work flow process Lofton Staffing Service, Houston, TX 07/2014 – 08/2015 Front Desk Recruiter
● Involved in full recruiting life cycle & end to end recruitment.
● Understanding client requirements and deciding on the recruitment strategy.
● Interacting with the team on regular basis and prioritizing requirements
● Sourcing CVs from various channels such as referencing, company’s own database, Job Portals i.e. Monster, CB, and networking tools such as Linkedin.
● Host and represent the company at networking events, job fairs, and other events
● Conducting HR interviews to check the candidate’s suitability for the requirement.
● Providing timely feedback to the client on their requirements and to the candidates on their interview. ObjectWin Staffing, Houston, TX 11/2012 07/2014 HR Recruiter
● Recruitment, hiring and employee relations in departments.
● Utilize database to maximize efforts to screen, hire and maintain employee information.
● Interpreting policies and procedures to ensure agency vision, mission and goals are achieved.
● Investigating and providing guidance on employee relations issues through progressive disciplinary process.
● Keep current with employment law and HR regulations to ensure regulatory compliance.
● Counseling and mentoring employees and Management team to provide impartial determination to employee issues and to seek an effective resolution.
● Identifying vacancies, post open job screen, interview, and match applicant with open positions, background and reference checks, extend offerings and employee on boarding Houston Community College G.E.D.
Medical Assistant Certification – Everrest Institute BA – Business Administration Strayer University
Rufina Perez
Livingston, Texas
*************@*****.***
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