Forklift Operator Customer Service

Nicholas Lane

Forklift Operator

Houston, TX ****1

*************@*****.*** - 253-***-****

Motivated forklift operator successful at managing customers compliance, inventory control, customer service and transportation logistics. Adaptable with extensive experience in material handling, inspections and shipping and receiving while focused on continual process improvement and cost reduction. Authorized to work in the US for any employer

WORK EXPERIENCE

Forklift Operator

Shaw Industries - Houston, TX - May 2015 to Present Responsibilities

Unload inbound shipments and move product to storage locations. General Warehouse Maintenance.

Pull and prepare products for shipment.

Keep appropriate records and reports to guarantee tight inventory control. Ensure inbound and outbound shipments are accurate and free of damage. Skills Used

Forklift Certified (Sit-down, Stand-up, Cherry Picker,) Forklift Operator

Tier One Personnel Staffing - Houston, TX - November 2014 to February 2015 Operated powered lift trucks, pallet jacks and forklifts safely, with 0% incident rate. Inspected product load for accuracy and safely transported it around the warehouse. Reported inventory balances and cycle counts weekly. Communicated with floor managers to determine merchandise placement. Increased productivity through hard labor.

Assistant Manager

Speedy Stop - Houston, TX - October 2013 to September 2014 Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Forklift Operator

AXO Staffing LLC - Houston, TX - August 2013 to October 2013 Selected products for specific routes according to pick sheets. Received incoming shipments and reviewed contents against purchase order for accuracy. Worked at a rapid pace to meet tight deadlines.

Completed three-hour OSHA training in forklift operating Loaded flat bed by forklift and hand truck.

Shipping & Receiving Clerk

Allflight Corporation - Kent, WA - December 2012 to March 2013 Verified that information in the computer system was up-to-date and accurate. Reviewed new customer orders and requests and manually entered data into a centralized database. Produced bills of lading and updated shipment status information. Completed all necessary customs documents and other paperwork. Loaded products weighing up to 900 pounds onto trailers for delivery. EDUCATION

Associate of Applied Science in Business Logistics Houston Community College - Houston, TX

SKILLS

Certified Forklift Operator Customer-service focused Materials accountability Detail-oriented Inventory tracking Strong knowledge of warehouse functionality Familiar with RF systems Safety-conscious Shipping and receiving Professional demeanor

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