Nathelie Shoffeit
Marietta, Ga.
************@*****.***
Objective
To find permanence and opportunity with a reputable company driven towards common goals; supportive of strong community, committed to consumer satisfaction and loyalty, and encouraging employees to progress and expand skillsets. I have strong ethics and a sincere desire to thrive in an environment that will empower me to mature as a valuable asset.
Recent Experience
The Home Depot
1580 Holcomb Bridge Rd
4/2014 - 1/2016
Specialty Services Operations
Ordering, Delivery and Logistics
Customer Relations and Accounts Management
Vendor Communications and Scheduling
Community Workshop and Event Leader
Costco
6350 Peachtree Dunwoody Rd
10/2007 - 3/2010
Pharmaceutical Technician Assistant
Client and Member Account Services
Leading Sales Consultant
Sam’s Club
150 South Cobb Parkway
6/2011 - 9/2013
Member Account Services
Promotional Strategy and Sales Display
Customer Service Manager
Notable Accolades
Customer Service Recognition Award for 7 months consecutive from January 2009 through July 2009
Education
Massey Business College
Atlanta GA
Graduated – 1992
Grady High School
Atlanta GA
Graduated – 1989
Qualifications
-Pride in always representing myself with maturity, honesty and integrity
-Consistently offering exemplary customer care in a revolving door of circumstances
-Unfaltering ability to remain focused, steady and organized
-Always considerate of others’ time and productivity, customers and team members alike, and flexible enough to accommodate the needs of the company
-I find accomplishment in applying the highest level of diplomacy and empathy towards conflict resolution; addressing situations before they become problems
-Supervisory experience in a team setting
-Proficiency with POS (Point of Sale) Systems
-Proficiency with data entry and ordering through Accounting Systems
-Familiarity with medical terminology and data entry
-Excellent interpersonal and tele - communication skills
-HIPAA Certified
-HAZMAT Spill Certified
Professional References
Karen West (770) 352 - 1886
Lead Pharmacist, Costco
Steve Newsome (770) 424 - 1101
Warehouse Supervisor, Sam’s Club
Aretha Peters (770) 256 - 2861
Warehouse Supervisor, Sam’s Club
Personal References
Quavis Browning (404) 914 - 0436
Account Services, Wells Fargo
Scott Reed (404) 990 - 5156
Graphics Technician, Denyse Signs