Customer Service, Sales, marketing

Victor Ikechukwu Tom-Onukwugha

** ***** ***** ** **

Calgary, AB T3G 5N7

******@********.**

Job objective:

Highlights of qualifications:

Work Experience:

Nov 2013 – Jan 2014

Fundraiser for Plan Canada at the Devonshire mall location in Windsor, Ontario.

Had a booth from where I reached out to various people who passed by and enlightened them on the programs we were offering at the moment. Handled cash from sales and was accountable for daily sales. I achieved weekly sales target and was responsible for closing up at the end of the day.

Feb 2014

Sales Rep for Kognitive marketing

Maintaining high levels of product and customer knowledge and participating in training programmes as appropriate.

Educated customers concerning benefits of the product

Answered queries and concerns regarding product, pricing, and availability

Ensured that every customer has a positive experience

Mar 2014 – Feb 2015.

Customer service representative for AT&T under Sutherland Global Services in Windsor, Ontario

Answered and resolved customer complaints in a timely and caring manner

Offered customers incentives to purchase additional items

Opened new mobile accounts and took payments for overdue accounts

Exceeded my performance metrics weekly

April 2015 – August 2015

Marketing/Sales Rep for Kognitive marketing

Perfected knowledge of product, market, and sales strategy.

Handled and resolved any complaints or concerns from customers.

Participate in training programs for new marketing recruits

Identifying, contacting and qualifying lead

Oct 2015 – Dec 2015

Manufacturing and Packaging Trainee at Jamieson Labs in Windsor, Ontario

Responsible for proper maintenance of storage drums

Sorting of pharmaceutical products and power washing of manufacturing tools

Packaging of pharmaceutical products in an orderly manner in a specified time.

Dec 2015 – Mar 2016

Supervisor/Marketing Team Leader at Weedman Canada

Managed and coached door knocking prospects for marketing campaign while enhancing my knowledge of industry practices

Working closely with the manager to set goals and achieve them.

Good knowledge of lawn care maintenance.

Volunteer experience:

Education:

ADDITIONAL

Able to work weekends and holidays

Capable of standing and walking for extended periods of time

Willing to relocate or travel

Interests

References are available upon request.

Contact this candidate