Engineer Developer
Resume:
Robert Patrick Faughnan
New Port Richey, Fl 34654
*******@*****.***
Major Skills / Technology Experienced With:
Administration:
VMWare, MS Exchange Server 2010, MS Exchange Server 5.5, MS Windows 2000, MS Windows 2003/R2, MS Windows 2008/R2, Windows DNS, DHCP, TCP/IP, ActiveSync, Active Directory, Labtech, Blackberry Enterprise Server, Linux, MoveitDMZ, Symantec Hosted Mail Security, MessageLabs, Symantec Enterprise Vault, MX Logic Spam Filtering Solution, Networking, Saba (Learning Management System), IBM Learning Management System, Oracle
Employment History:
9/2014 – Present Company Confidential:
Consulting Engineer
Responsible for working with partners to implement using Industry pest practices
Work with partners on specific skill areas to increase partner knowledge of the RMM Software
5/2013 – 8/2014 Company Confidential:
Application Support Engineer
Responsible for working with partners to resolved issues within the setup and configuration of Labtech Software
Troubleshooting integration and system issues for the monitoring and management provided by a popular RMM solution.
3/2012 – 2/2014 T-Systems:
Senior Systems Engineer
Senior Systems Engineer for a data center move for a major Insurance Company involving the following areas:
Heavy use of VMWare and vSphere client – over 90 percent of the data center is virtualized:
oVirtual images creation and modification
oData volume migrations (vMotion)
Windows Server 2008 R2 new builds and moves:
oServer security configurations
oJoining servers to Active Directory
Active Directory:
oAccount creations
Windows Server Troubleshooting
7/2005 – 3/2012 URS Corporation:
Senior Systems Engineer
Senior Engineer for multiple systems including: Exchange 2010, Lotus Notes / Domino, SMTP Gateway, Blackberry Enterprise Server, Good for Enterprise, MoveitDMZ (file sharing technology), Symantec Hosted Mail Security and MessageLabs.
One of three lead messaging engineers on the email migration project moving all Lotus Domino users from Domino mail to Exchange 2010
oIntegrated with all teams involved in the migration
oEstimated task completion dates on project and remained within the timeline for the project
oCreated status reports at all levels of the migration and reported to senior project management at all stages
oMoved over 25000 users to the new email system
oHandled mailbox moves to balance the mailbox servers
oCreated new accounts in Active Directory
oCreated new linked accounts in resource forest for the new email users
oLinked existing Active Directory accounts to new resource forest accounts for email access
Responsible for the installation, patching and support of company wide .net based applications from third party vendors and in house designed applications
Responsible for daily support of internet email gateways
Responsible for day to day production support of companywide systems
Responsible for monthly patch testing and implementation
Responsible for creating test scripts for all load and performance testing for new systems and existing system upgrades
Responsible for regression testing of systems during and after upgrades
Responsible for troubleshooting and diagnosing all issues with messaging related to DNS, TCPIP, email routing and DHCP issues
Responsible for the support and troubleshooting of MS SQL servers for company wide applications
Responsible for the support and troubleshooting of an Oracle database server for a company wide web based learning management system
Worked with Putty, SQL Plus, and FTP servers to include being familiar with UDP ports
3/2005 – 7/2005 Veredus Corporation: (eSolutions Corporation):
Independent Consultant - Lotus Notes Developer
Senior Lotus Notes Developer
Responsible to creating test scripts and load testing process for all applications designed
Responsible for regression testing of systems during and after upgrades
3/2002 – 3/2005 Danka Office Imaging:
Systems Engineer 2
Responsible for day to day production support of companywide systems
Responsible for monthly patch testing and implementation
Responsible for creating test scripts for all applications designed and working with the QA team on the implementation of these scripts and configuring Load Runner for automated testing of these applications
Responsible for regression testing of systems during and after upgrades
Responsible for troubleshooting and diagnosing all issues with messaging related to DNS, TCPIP, and email routing
Senior Engineer responsible for multiple systems including: Lotus Notes / Domino, Blackberry Enterprise Server, Metamessage and SMTP Gateway
Responsible for the support and troubleshooting of MS SQL servers for company wide applications
Worked with Putty, TOAD and Linux email gateway servers
12/00 – 3/2002 PricewaterhouseCoopers:
Senior Lotus Notes Developer
Designed, developed and maintained Lotus Notes Applications.
Responsible for creating test scripts for all applications designed and working with the QA team on the implementation of these scripts and configuring Load Runner for automated testing of these applications
9/00– 11/00 TITAN Technology Partners:
Lotus Notes/Domino Developer and System Administration Consultant
Responsible for day to day production support of companywide systems
Responsible for monthly patch testing
Responsible for creating test scripts for all load and performance testing for new systems and existing system upgrades
Responsible for regression testing of systems during and after upgrades
Responsible for troubleshooting and diagnosing all issues with messaging related to DNS, TCPIP, and email routing
9/97 – 9/2000 IKON Office Solutions Technology Services:
Lotus Notes/Domino Developer and System Administration Consultant
Lotus Notes Development and Administration
Network troubleshooting
11/95 – 9/97 IBM (End User Support) / Computer Generated Solutions:
Computer Technical Support Representative.
Provided 3rd level Lotus Notes Support to customers
Responsible for design and maintenance of several internal tracking databases.
8/95 - 11/95 Chase Manhattan Bank:
Account Management Services Representative
4/94 - 7/95 Merchants Association Collection Division:
Telephone Collector
9/92 - 3/94 Merchants Association Credit Bureau:
Credit Counsellor
9/90 - 5/92 United States Army:
Warfare Signals Intelligence Analyst
Top Secret SCI Clearance Obtained
8/89 - 9/90 Fortune Savings Bank:
Teller
Certifications Completed:
LabTech LTCP
IBM Certified Advanced Application Developer - Lotus Notes and Domino 7
IBM Certified System Administrator - Lotus Notes and Domino 7
IBM Certified Advanced Application Developer - Lotus Notes and Domino 6/6.5
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
CLP Domino R5 Principal Application Developer
CLP Domino R5 System Administrator
CLP Notes Principal System Administrator R4
CLP Notes Principal Application Developer R4
Personal:
- Eagle Scout 1/13/84
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