Customer Service High School

DARRELL SOUTHWORTH

***** **** ******* **, ******, TX 77346 832-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Energetic college student offering excellent communication and computer skills. Reliable with exceptional data entry and customer service skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.

SKILLS

Self-Starter, Multi-tasker, Quick Learner, Computer proficiency, Customer Oriented, Adaptability, College Athletics

WORK HISTORY

Feb 2015 – Mar 2016 1960 Family Practice Houston, TX

Front Office/Scanner

Answered multi-phone line phone system.

Scheduled patient appointments and entered patient demographic information in Centricity.

Verified insurance benefits through ECare, RealMed, and Availity.

Maintained, filed, pulled medical charts.

Accuratley scanned all elements of nursing assessments, treatments, medications, discharge instructions, and follow-up care.

Assessed patients and documented their medical histories.

Took and recorded patients’ vital signs including temperature, pulse, and blood pressure.

Jun 2014 – Feb 2015 H.E.B. Summerwood, TX

Night Stocker

Refilled and rotated items on shelves to maintain well-stocked inventory.

Cleaned grocery shelves, storage and work areas, also kept floor free of spills, water, and hazardous debris.

Lifted and maneuvered boxes weighing up to 50 pounds.

Assisted guest with finding items.

Operated compactors and balers to discard cardboard boxes and trash.

Jun 2011 – Jun 2013 First Lady Cleaning Service Baytown, TX

Maintance Tech

Family owned business

Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.

Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

Mixed water and detergents in containers to prepare chemical cleaning solutions.

Collected, sorted and transported recyclable materials.

EDUCATION

2007-2011 High School Humble, TX

High School Diploma

A & B Honor Roll, Scholar Award, District MVP, City MVP (Basketball)

2011-2012 Incarnate Word University San Antonio, TX

Psychology

Degree Pursued

2012-2014 Northwood University Cedar Hill, TX

Buisness Management/Entrepreneurship

Degree Pursued

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