Technical Support Active Directory

Bala Aravind J Res. **** - *******; Cell +919*********

221maruthamalai main road P.N.Pudur, Coimbatore – 41 ****.*******.****@*****.***@gmail.commailto:*********@******.***

Date of birth: 07/07/1995

Professional Profile

Extensive experience in installation, administration and networking in various environments.

Thorough knowledge of Windows 7; Windows XP; Windows Server 2008; Windows 8

Active Directory Services; DHCP and DNS.

Operating Systems: Windows 8, windows 7,Windows Vista; Windows XP

Microsoft Servers: Windows Server 2008

Software: MS Office; McAfee; WinZip; Remote Console; Email (Microsoft Exchange) others.

Hardware: All Intel Processors in PC and Servers ( Xeon )

Professional Accomplishments

Completed training in Microsoft certified solution expert

Education

Diploma in computer science

Directorate of Technical Education, Tamil Nadu in 2014

Professional Experience

LashTech Computers and Services

Technical Support Engineer

2014-2015

Responsible for support for all server and client related issues.

Participated in complete system builds, upgrades and patch management.

Implemented security policy and virus protection.

Provided technical support for hardware/software configurations

Administered and supported local/LAN printers.

Technical Environment –Windows Server 2008

Responsible for: Day-to-day support on Windows Servers, backup/restoration

Prepared the environment for deployment of Windows Server 2008.

Analyzed the hardware and software requirements of Active Directory.

Installed, configured, and provide troubleshooting for Server 2008.

Migrated Windows Server 2008 from test environment to the production environment.

Implemented and managed IP Addressing; configured TCP/IP addressing on a server.

Installed and configured an Active Directory Domain Controller.

Performed authoritative and non-authoritative restore operations.

Configured automatic updates for network clients by using Group Policy.

Designed, planned and implemented Group Policy, delegation strategies and OU structure.

Created approximately 120 user accounts in Active Directory.

DNS, DHCP, Printer Management, Server Support.

Provided technical support for hardware/software configurations and applications.

Administered and supported local/LAN printers.

Maintained technical knowledge in networking area; operating system (Server and PC).

LAN Administration: adding users; printers; removing users; controlling access right list.

Monitored server performance.

Supported all remote offices and home-based users using VNC.

Supported more than 25 users on different issues.

Using FTP to upload and download the transaction files.

Backup administration.

On-Call (24x7).

Provided technical support for hardware/software configurations and applications.

Administered and supported local/LAN printers.

Handled AMC client of LashTech solutions

Worked in BEST ENGINEERING pumps as a service engineer

Managed all AMC related issues in SOUTHERN RAILWAYS (SIGNAL AND TELECOMMUNICATION WORKSHOP) PODANUR

PROMETRIC Testing center

Jr.system admin

Worked in prometric as temporary employee for a period of 3months

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