Active Directory Windows Server
Resume:
RODRIGO DANTAS
PROFILE
An energetic and dedicated IT professional specializing in infrastructure, administrating operations systems, servers support and critical missions crisis. I have shown the ability to adapt quickly to new environments and to take on new responsibilities with minimum ramp up time. I am looking for a full-time permanent role that will enable me to use my skills to provide value to both internal customers (colleagues) and external customers. This resume describes accomplishments, skills and abilities.
TECHNICAL SKILLS
Proficient in Windows 2003, 2008 and 2012, VMware 4.0, 4.5, 5.5
Exchange Server 2007 and 2010 and Active Directory, Office 365
Dependable, Fair, Dedicated, and Hard Worker
Able to work Independently or withing a Team
Responsible and Flexible
Fast learner, bi-lingual (Portuguese and English)
RESPONSIBLITIES AND ACCOMPLISHMENTS
IBM 2009 to 2016
Windows System Administrator
Supporting over 1200 Domain Controllers and Exchange servers.
Administered and supported Office 365 and MS Exchange policies
Migrated more 2000 mail accounts from client environment to Office 365
Troubleshooting and maintaining Windows and VMware infrastructure for a world-wide company.
Provide ongoing management, performance-tuning and Tier 3 support for approximately 5700 Windows systems.
Create and maintain user accounts, ensure the correct operation of backups, deploy security updates and software upgrades.
Administrator VMware, responsible for creating new machines to provide more resources as needed to meet new demands (utilizing physical servers and by Virtualized servers).
Presenting Technical reviews in the customer weekly meeting (CAB).
Troubleshooting and diagnosing complex and critical hardware issues, server performance, delivery problems in Exchange, replication problems in Active Directory, DNS problems, problems with Cluster resources, problems with Outlook Calendar, and VERITAS Backup Exec Backup.
Responsible for handling any internal or external audit and compliance requests.
Supporting Active Directory, Exchange Servers, DFS, Cluster, Live Communications Server, Performed troubleshooting as required for issues such as: servers outages, hardware issues, server performance,
Exchange delivery issues, Active Directory replications issues, DNS queries issues, Cluster resources issues.
Providing 2nd and 3rd level of support to International Customers
Supporting Symantec Anti-Virus for Windows Servers
Direct contact with users in the U.S, Europe, and Asia (responsible for follow-ups and maintaining good communication with customers).
Assyst Sudamerica 2007 - 2008
Windows System Administrator
Worked on a daily basis with Microsoft on complex SO and hardware/software
Hardware support including deployment and administration of management consoles such as IBM System Director, HP System Insight manager and Dell OpenManage Essentials.
component issues, performance tuning and root cause analysis.
Samm Cranes 2005 - 2008 Tech Support
Created the Forest Root domain, and a Child domain in a production environment.(previous environment was a Workgroup Network ) Installed, configured, and provided troubleshooting for Server 2003,migrated Windows Server 2003 from test environment to the production environment.
Installed and configured an Active Directory Domain Controller.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server, installed and configured an Active Directory Domain Controller.
Managed user accounts, groups, print queues and controlling access rights using Active Directory
Microsoft Warranty Support 2004 – 2005
Tech Support
Provided computer help desk support via telephone communications with end-users.
Performed diagnostics and troubleshooting of system issues related to Windows XP/2000
Top Clip 2004 -2004
Tech Support
Administering Microsoft Active Directory, Windows Server solutions, supporting in-field users, troubleshooting and designing network topologies both physical and logical.
Tigre Group 2000-2004
Tech Support
General computer hardware assembling and troubleshooting, supporting in-field customers.
Troubleshooting and designing network topologies both physical and logical.
Provide desktop support for over 120 users.
Installed and supported PDAs, such as Blackberry® and Palm®.
EDUCATION
Bachelor Degree in System Information from Faculdades Integradas Campos Salles
Masters degree in Cloud Computing and Network Architecture from FIAP
VCP 4.0 - Vmware vSphere: Install, Configure & Manage (4.0)
Implementing and Managing Microsoft Exchange Server 2003
Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004
Installing, Configuring, and Administering Microsoft Windows XP Professional
Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services
Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
Maintaining a Microsoft Windows Server 2003 Environment
Managing a Microsoft Windows Server 2003 Environment
Designing and Deploying Messaging Solutions with Microsoft® Exchange Server 2010
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
CERTIFICATION AND AWARDS
MCP – MICROSOFT CERTIFIED PROFESSIONAL - 70-270
MCP - MICROSOFT CERTIFIED PROFESSIONAL - 70-290
REFERENCES
Available upon request
Contact this candidate