Bishara Albelleh
Mississauga, ON L5B 3Y9
H: 289-***-**** C: 416-***-**** *********@*******.***
Summary Of Qualifications
Professional Engineer with more than 14 years working in product quality assurance, processes and procedures creation, root cause analysis, process-product continues improvement
Strong background in Quality-Management development and control, ISO 9001, 14001, 5S, Six Sigma Green Belt (in progress)
Knowledge of 5Why and Fishbone tools
Excellent product-customer support skills, with proven experience managing meeting between internal-external customers
Exceptional Cross-functional experience, training, and supervision
Strong background in project plan, coordination, and execution
14 years of experience in testing product at the software, hardware and system level
Coach, mentor, and lead personals within a technical and non-technical team environment
Proficiency in Microsoft applications and software; Project manager, Visio, Excel, word document, Access, and power point, Agile (PLM) tool, SAP
Exceptional communication skills at all level
Computer Software skills; C, C++,Visual Basic, JAVA SCRIPT,CSS,HTML,UNIX, Selenium (in progress)
B.S in Electrical engineering
Work Experience
Product and process validation specialist
Christie digital system inc. Kitchener 2010- 2016
Developing quality processes and procedures including SOP
Developed internal audit material and participated in internal auditing
Executed ongoing product quality verification and failure root cause analysis for further product improvement
Constantly monitor and report on progress of the deliverables to all stakeholders
Key point of contact with engineering, production and external customers
Led the planning and implementation of design validation, certification and quality assurance for all products including third party products
Developed-executed test cases and scenarios at the software and hardware level based on product specification, user manual, and field
Participated in product installation and product support for internal-external customers
Developed project plans within area of own responsibility
Developed training materials and trained internal-external customers
Test-system Technologist Engineer
hydrogenics corporation Mississauga 2006- 2009
Developed technical support documentations, SOP, including training
Developed failure analysis-root cause system, include initiating NCR
Managed product quality, installations, and service at customer sites
Provided product support for internal and external customers
Bishara Albelleh Page 2
Cross-functional; point of contact between production and engineering department
Troubleshot system using Laboratory Equipment’s such digital meter, and oscilloscope
Developed-Integrated automated test system using NI, Labview
New Product introduction and Performance Engineer
XPress Telecommunications Amman, Jordan 2005- 2006
Tested and verified the functionality of the hardware and software
Researched, investigated, and introduced new products to the market
Managed and Trained a group of technical and non-technical personnel
Developed product failure analysis processes
Defined and coordinated technical requirements with external/internal customers
Offered product support for internal/external customers
Hardware Engineer
Cellon Wireless Design Center Richmond, B C 2002- 2004
Tested and troubleshot the functionality of the design at the system level using laboratory test equipment’s such as power supply, digital meter, function generator, and oscilloscope
Provided product support for internal/external customers
Managed and coordinated communication between internal/external customers
Managed and supervise product requirements with suppliers
Hardware product design using a Mentor Graphics/PCAD software
Outsourced major components for the projects
Manufacturing Engineer
EXI Wireless System, Inc. Richmond, B C 2000- 2001
Quality control of internal and external products include initiating NCR
Created engineering procedures and processes such as ECO, ECR, managed system evaluation process, failure analysis system
Managed meetings with suppliers and manufacturers
Liaised between manufacturing and engineering department
Upgraded-modified schematics and BOM using OrCAD software
Testing Engineer
Novellus System, Inc San Jose, Calif. 1998- 2000
Developed manufacturing-testing procedures and processes based on ISO 9001
Used laboratory equipment to perform tests at the component and equipment level
Developed-implemented ECO, ECR, MTBF, CAR, and MTBI
Traveled to customer sites to install, upgrade and verify functionality of new product
Designed Electrical-Mechanical engineering using Accel, AutoCAD software
Mentored and trained a group of junior engineers and technical personal
Education
B.S in Electrical Engineering, 1998
California State University, Los Angele
References furnished upon request