Customer Service Representative

KARI WADE

*** *** *****, *********, *******, ****6, *********@**********.***. 850-***-****

Objective: Experienced office professional seeking full time position. Skills & Abilities:

Microsoft Word, Excel, Power point, Outlook and Windows. Jack henry program, 10 key, types over 60 WPM.

Experience:

Asurion-, Crestview, FL, August 2015- Current

Service Advisor:

Assisted customer with DirecTV Protection plans. Customer service, handled inbound and outbound calls, Processed buyouts and replacements for customers. Assisted service centers with repairs for customers.

Peoples National Bank, Niceville FL, August 2012-August 2015 Loan Operations:

Assisted Vice President with processing loans. Processed credit card payments and loan payments for customers. Assisted with loan meeting minutes. Maintained loan files and paperwork, Processed monthly and quarterly reports.

Peoples National Bank, Niceville, FL, June 2009-March 2010 Bookkeeper:

Handled customer incoming and outbound phone calls with exceptional customer service, processed overdraft accounts, processed new customer accounts, online banking, check orders, scanned customer files, processed customer monthly and quarterly statements. First National Bank and Trust, DeFuniak Springs, FL September 2007-September 2008 Senior Teller/ Customer Service Representative:

Assisted customer with banking transactions, opened new accounts, balanced teller drawer and vault, sales, processed banking transactions and change orders for merchant accounts. Regions Bank, Crestview, FL, January 2007-August 2007 Senior Teller:

Processed basic teller duties, processed merchant accounts, balanced teller drawer and vault, sales, processed bonds, assisted with customer calls.

Applied Research Associates, Niceville, FL, September 2006-June 2007 Receptionist:

Answered all incoming calls, assistant to several mangers, exceptional customer service, scanned files, organized staff meetings and luncheons.

Education

University of Phoenix axia college, Associates of Arts: Finance, 2012

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