Customer Service Training
Resume:
Janey Bowen
Portage, MI ****4
Phone: 269-***-****
E-mail: *****.*****@*****.***
Objective
Seeking for the challenging position in a well reputed organization that permits me to use my prior knowledge, skills and abilities in interpersonal communication.
Experience
Summit Polymers, Inc. (7/2009-Present) (Progressive Advancement)
Pain Technician (3 years)
Responsible for Paint Booth. Setting up the robot paint program and process controls, scheduling production to the paint booth to maintain the correct levels in the painted work in process store, and responsible for training and managing two paint line operators.
Utility (2 years)
Parts conveyance using Kanban and Monomi to supply the Assembly cells following the Summit Lean Manufacturing System.
Assembly Operator (3 months)
Assemble Decorative Automotive parts using Operator Instruction Sheets while attaining quality and productivity standards. Also responsible for training new hire and temporary employees to meet or exceed Safety, Quality, and Productivity Standard.
Wendys (4/2008-8/2011)
Customer Service
Fully cross trained team member in counter sale, fry cook, and sandwich artist. Also responsible for training new hire employees to Safety and Quality Standards.
Skills
• Excellent leadership skills.
• Good communication skills with an attention to detail.
• Ability to handle numerous responsibilities.
• Dependable, pro-active, self starter who is able to work independently.
• Strong outgoing personality with the ability to motivate others.
• Exceptionally focused, flexible, organized, and detail oriented.
• Excellent interpersonal communication skills.
Education
Galesburg-Augusta High (2008)
General Studies
Summit Polymers, Inc.
Earned Certificates in :
•Hazardous Waste
•SLMS Basic GP Store
•SLMS Basic Customer
•SLMS Basic Raw Material
•SLMS Basic GP Equipment
•SLMS Basic Assembly
•SLMS Basic Utility
•SLMS Basic Heijunka
Also successfully completed Lock Out Tag Out training.
Contact this candidate