A+ Certified
Resume:
Dave Dubec
*** *. **** **. **** #* Crown Point, IN 46307 Phone 219-***-**** E-mail acu2kr@r.postjobfree.com
Objective
Seeking a Desktop Support role with advancement and growth opportunities
Work experience
Sept. 2015 – Dec. 2015 Franciscan Alliance Hammond, IN
PC Field Technician
Relied upon for the timely replacement of old HP computers, laptops and tablets with newer units within the local region of the Franciscan Alliance Hospital Network
Migrated user files, and adjusted the newer unit within a Windows 7 Enterprise environment
Added HP and Xerox network printers using TCP/IP protocol
Configured Fujitsu 5100/6100/7100 series scanners
Installed VPN software as needed for remote connectivity
Documented replacement of the newer unit within CMDB
Oct. 2014 – Mar. 2015 Franciscan Alliance Crown Point, IN
Field Technician
Accounted for the timely replacement of all old LCD monitors with 22”/24” widescreen IPS HP monitors within the local region of the Franciscan Alliance Hospital Network.
Fine-tuned screen resolution, orientation and brightness to end user specifications
Adapted between SVGA, DVI and Display port connections to support existing end user configuration
Additional responsibilities included the proper documentation of newly deployed monitors, and proper disposal of the replaced units
Feb. 2011 – Oct. 2014 Home Depot Hammond, IN
Pro Lot Attendant
Trusted with the loading and securing of items to both residential and commercial customers’ vehicles in a safe and timely manner
Oct. 2008 – Oct. 2014 Wal-Mart Hobart, IN
Sales Associate
Informed customers on differences of various HP, Toshiba, and Asus computers, laptops and tablets
Educated customers on basic functionality of smartphones utilizing various Android and iOS operating systems
Technical Skills
Computer
Installation, optimization, securing and troubleshooting home wireless networks, desktop and laptop PC components, and Windows 10, Windows 8.1, and Windows 7
Detection and removal of malware and viruses
Programming
Visual and Object oriented C++
CMDB
Epic
Citrix
Certification
A+ (2015)
Education
2005 Purdue University Calumet Hammond, IN
Associate of Science, Electrical Engineering Technology
Courses included circuit analysis, networking, computer upgrades/repairs, and programming
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