Patricia Cristiano
**** ******* **., ***. *, Fort Worth, TX 76108 631-***-****
********@*****.***
OBJECTIVE
My current career objective is to obtain a position in the Transportation Industry that will allow me the opportunity to use my knowledge of the trucking industry accompanied by, strong work ethic, energetic personality, and ability to accomplish tasks quickly make me very qualified for this position.
QUALIFICATIONS
I possess 16+ years’ experience in multiple facets of customer service, logistics, and office administration-ranging from day-to-day and long-term planning, organizing and implementing administrative duties, with an emphasis on managing Transportation Operations and Office Administrator.
EMPLOYMENT
CDL Recruiting Specialists –Independent Driver Recruiter
Fort Worth, TX
03-15 to Date
Source viable applicants for company driver openings
Interviews applicants via phone to obtain work history, education, training and job skills.
Select acceptable candidates in accordance with company and DOT regulations
Provides information on company facilities and job opportunities to potential applicants.
Approves scheduling, travel and lodging arranged by recruiters for selected applicants
Ensures necessary criteria have been met for employment records
Provides accurate and complete data on selected applicants
Determines applicant's suitability by uncovering specific needs
Continuous assessment of TQM concepts and process improvement initiatives
Arnold Transportation – Fleet Manager
Grand Prairie, TX
08-14 to 02-15
Manage driver/tractor uptime and make capacity availability by maintaining seated truck count, accurate driver PTA's and maintaining tractor uptime
Ensure fuel and routing compliance
Meet or exceed utilization expectations of the fleet by verifying the status of all drivers and addressing any service alerts.
Manage driver performance by building relationships with drivers, establishing company performance objectives with drivers and monitoring performance and taking proper disciplinary action.
Documents any issues that may lead to disciplinary action or termination. Make recommendation as to the action needed to resolve the issue.
Route drivers to terminal in order to address any performance issues.
Responsible for the general welfare of a driver while he/she is over the road.
Ensure driver compliance with all company policies and act as liaison for drivers for other departments.
Promotes safe operations by monitoring and insuring driver's participation in all safety related training, hours of service compliance, HazMat, HVL/Homeland Security Compliance and drug testing compliance. Reminds driver of the importance of operating truck safely.
Ensure driver's home time requests are met and serve as a liaison between the driver and his/her family.
Instruct driver on where to pick up and deliver loads; decide when to assign deadhead miles.
Advise driver how to route truck if weather condition are bad or if having health related issues.
Provide accurate and detailed information regarding directions, load information, pick-up/delivery times and other special load related information.
Arnold Transportation – Driver Recruiter
Grand Prairie, TX
03-14 to -08-14
Assists staff in carrying out new programs and courses.
Provides information on company facilities and job opportunities to potential applicants.
Approves scheduling, travel and lodging arranged by recruiters for selected applicants
Interviews applicants via phone to obtain work history, education, training and job skills.
Selects acceptable candidates in accordance with company and DOT regulations
Ensures necessary criteria have been met for employment records
Provides accurate and complete data on selected applicants
Determines applicant's suitability by uncovering specific need and dominant buying motive
Continuous assessment of TQM concepts and process improvement initiatives
Trains new employees
T.C.P. Services – Sole Proprietor
Fort Worth, TX
05-11 to 03-14
Launched and operates sole proprietorship specializing in FMCSA compliance, including but not limited to permitting, registration, road taxes, oversize and overweight.
Designed, developed and implemented marketing and sales campaigns
Promotes services; generates leads and initiates sales.
Establishes and improves client communications maintaining ongoing relationships.
Addresses customer inquiries; proposed suggestions
Provides guidance; identifies, investigates and negotiates conflicts.
Interprets and delivers information
General accounting, general ledger management and month-end reports.
Negotiated work arrangements with critical vendor relationships.
Accounts payable and receivable.
Collections management
T.O.C. Logistics – Office Manager/Bookkeeper
Hampton Bays, NY
11-09 to 05-11
Manage office operations to ensure efficiency and productivity.
Develop and implement recruiting strategies to ensure that current or anticipated staffing needs were met.
Administer skill or drug tests for current or prospective employees.
Obtain necessary documentation and licensing pertaining FMCSA regulations
Prepare and file road taxes
Manage the induction of new employees
Oversee drivers and deliveries
Maintain driver logs
Manage accounts receivable and payable.
Account reconciliation
Manage petty cash.
Prepare quarterly Business Activity Statements.
Process weekly payroll.
Administration of staff benefits
Order stock and office supplies.
Permits Plus – Account Representative
Hampton Bays, NY
Aquebogue, NY
to 11-09
Managed daily client business requirements.
Implemented and facilitated account changes and new requirements as mandated
Built and maintained strong relationships with internal and client counterparts.
Served as liaison between client and internal departments.
Provided products and services to prospective companies and existing customers.
Proactively develop and implement product and service solutions to increase client satisfaction, reduce client costs, and increase company’s profitability.
EDUCATION
SUNY Empire State College Riverhead, NY
Human Services
03-10 to 06-14
GPA 3.5
Minor in Human Resources
Minor in Advocacy
Suffolk Community College Riverhead, NY
Minor in Psychology
09-98 to 06-01
GPA 3.5
Special Award / accomplishment or degree minor
References
References are available on requests