Test Cases Project

Objective:

Seeking a challenging in a professional and dynamic organization, which encourages growth and excellence.

Professional Profile:

●10+ years of experience in the field of IT with focus on QA and testing of web based and Client-Server applications, effective use of QA and Testing practice.

●3+ years experience in Set Top Box testing.

●Strong knowledge of all phases of SDLC and Strong working knowledge of Software testing (Functional, Integration, Performance, Quality Metrics).

●Skilled in Development and Manual testing, Automation testing, Client/Server, Desktop, Web based applications across Multi-Platform environments.

●Confident and dedicated individual with a team spirit and high adaptability to various work environments.

●Strong Expertise in the creation of Test Plans, Test Cases, from the Requirements Document.

●Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based e-Commerce applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).

●Expertise in Manual/Functional Testing and Automation Testing

●Experience in different types of Domain like “Telecommunications” and “

Technical Skills:

Languages

VC++, COBOL, Pascal, FORTRAN,JCL, Visual Java, VB.NET, ASP.NET, VB 6.0

RDBMS:

SQL Server 2000, Oracle 8i and Sybase System 10.

Operating Systems

MS-DOS, MS-Office, LINUX, Windows 95/98/NT/2000/XPand UNIX, Data warehousing.

Web Technologies

HTML, JavaScript, VBScript, ASP, JSP, and J2EE

Defect Tracking:

T.est Director 7.2/7.5/7.6/8.0, TOAD,Remedy, JIRA, Q-Metry, Rally, Mercury Quality Center

Others:

Winn Runner, MS Excel, MS Word, MS Power point, MS Access, Adobe Acrobat, Install Shield, Wise Installer, Test Director, TOAD, MS-Query Analyzer.

Testing Environment

UAT,PLE,EXTERNAL

Professional Experience:

SABRE,Southlake, TEXAS (NOVEMBER 2015 - DECEMBER 2015) -Sabre Global Distribution System (GDS), owned by Sabre Holdings, is used by more than 350,000 travel agents around the world with more than 400 airlines, 100,000 hotels, 25 car rental brands, 50 rail providers and 17 cruise lines.

PROJECT: SYNXIS (WYNDHAM).

Tested hotel application, an Enhancement to the existing application, which enable customers to use different services such as creating reservations, verifying accounts, view their existing reservation through online, pay the bills online through “Credit Card” or walk-ins reservation through “Credit Card/ Cash” transactions, messages, additional charges for using dfiferent types of services like Food, room charge, Fax, Movies, crib, special bed services, Personal Information Numbers for credit and Debit Cards etc.

●Performed functional, performance and regression testing.

●Supported the project by testing the functionalities of Hotels like “ Front office, House, Accounting, Manager, Reports, Setup”.

●Tested the various types of Reservations through “Credit card” and “Cash” process.

●Responsible for Functional Specification document creation as Test cases/check lists documents.

● Executed defects tracking using “Rally”.

●Performed defects verification.

●Interacted with developers during functional requirements analysis.

Verizon, TEXAS (April 2012 - 2015 October ) - Verizon is one of the world's leading providers of communications services- deploying fiber optics, broadband, wireless, directory and data services. Verizon is one of the largest providers of wire line and wireless communications in the United States and internationally, primarily in the Americas and Europe.

PROJECT:

Video Media Server - Set Top Box testing with 4 IPCs and 2 UIPCs.

Responsibilities:

●3 plus years experience in Set Top Box development & testing with focus on Release management

●Verification of the build prepared with the help of the Integration testing team.

●Tested the following functionalities - Video on Demand, Settings, Parental Control, DVR, OTT,and Widgets.

● Ran software test cases through user scenarios and reported bugs to the Development team. Verified the fixes.

●Supported XBOX testing for the team.

●Knowledge in web technologies like HTML and XML.

●Experience in different testing methods such as Manual SMOKE, Functional, System, Regression, Integration, Performance, Security, Positive, Negative, End to End and UAT testing.

● Worked with Developers, Business Analyst and Project manager to test and document new product and new product enhancements.

● Experience in coordinating and mentoring offshore and onsite QA.

● Excellent analytical, trouble shooting, problem solving skills as a Team Player.

Verizon, TEXAS (January 2006 - March 2011) - Verizon is one of the world's leading providers of communications services- deploying fiber optics, broadband, wireless, directory and data services. Verizon is one of the largest providers of wire line and wireless communications in the United States and internationally, primarily in the Americas and Europe.

PROJECT:

This Project is about National Telephone and Address System (NTAS). NTAS is a client-server application that serves as the corporate repository for service addresses for Verizon East and telephone numbers for Verizon East and West. NTAS also provides service negotiation support for both address validation and telephone number selection and validation. When fully deployed, NTAS establishes a common telephone number(Numbering Plan Area and Network Exchange) and service location validation across the entire Verizon footprint.

Responsibilities:

●Manual tester, responsible for TN batches as well as DSP batches (DataStewardshipProcess) for NTAS in UAT environment.

●Responsible for TN Reports, Address Reports, SOAC Reports and IVAPP Reports.

●Modified and updated the data points in TN GUI application.

●Tested CHANGE CONTROLS, whenever new functionality is added or changed on the requirements.

●As a Tester, scheduled the batches and make sure all the batches are completing successfully and working properly according to the requirements.

●Report and explain defects found during testing and integration (find out what step failed) and open a remedy whenever there is an issue.

●Troubleshoot problems and pinpoint sources of problems and possible areas of improvement.

●Worked with developers and resolved the issues.

●Regression testing is done, when there is a new release. And also, responsible for unit testing and integrated testing.

●Map test cases to application, technical or functional based requirements .

●Test all the new functionality for the project.

●As a tester, supported ordering E2E testing for VERIZON FIOS by setting up the data points in NTAS. Application and testing flowed through, COFEE, IVAPP, AAIS, NGPS and NTAS. And also,

Supported “Project North”(special project) testing for NTAS.

Executed the test cases in IPM(Automation tool):

●Creates & executes project plans and revises when appropriate to meet changing needs/requirements. Identifies resources needed and assigns responsibilities. Manage day to day operations of the project.

●Analyzed Business Requirements and functional documents to create detailed test plans for projects assigned to the Performance, Quality and Optimization Team.

●Created test cases/scripts in Quality center based on functional specifications.

●Create test execution reports to be shared with Management.

●Report and track defects in Quality center.

●Communicate regularly with project stakeholders and provide consistent follow up on the status of issues.

●Attended all the QA Staff meetings for project improvement.

ENVIRONMENT: TEST DIRECTOR 8.0, WINN RUNNER, TOAD, SQL PLUS, MS OFFICE SUITE, WINDOWS 2000, MICROSOFT OUTLOOK, UNIX CRYSTAL REPORTS, WIN TIVOLI

PROJECT:

AAIS-DS( Assignment Activation and Inverntory Services – Design services)

VERIZON,TEXAS( 2nd project, MAY 2007 – March 2011)

Responsibilities:

●Certified “Web Server”, “Workflow/Plant” and “Reports” in UAT whenever there is a new release.

●Report and explain defects found during testing and integration (find out what step failed) and open a remedy whenever there is an issue.

●Involved in complete QA Life Cycles

●Analyze the Business Requirement Document, Functional Specification documents to prepare Test Cases based on the Test Plans and Use Cases.

●Involved in Black box, functional testing, integration testing, load testing, regression and System testing.

●Prepared test case to test the back end Database by retrieving the data for the tables using SQL Queries.

●Using Use Cases written test cases in Quality Center

●Performed End-to-End testing Manually and was associated with User Acceptance Testing.

●Tested application on multiple application servers like Web Logic Application server and Web Sphere application server.

●Prepared test cases to test the back end Database by retrieving the data for the tables using SQL

●Tested the functionality of applications by using QTP also automated the application for Regression testing.

●Performed Regression and Navigation testing of the application using QTP

●Reported the bugs, Email notifications to the developers using the Quality Center

●Worked with developers and resolved issues.

●Supported “Project North”(special project) testing for AAIS-DS.

●Create Test Sets for IPM Test Director and bug fixes.

●Provide support for Web and application base testing.

●Creates Test Plan, Test Matrix, and scenario documents for test cases.

●Develop Workflow/Plan test cases for end to end project testing.

ENVIRONMENT: QTP, TEST DIRECTOR 8.0, WINN RUNNER, TOAD, SQL PLUS, MS OFFICE SUITE, WINDOWS 2000, MICROSOFT OUTLOOK, UNIX CRYSTAL REPORTS, WIN TIVOLI.

NOKIA, TEXAS (NOVEMBER 2005 - December 2005)

Nokia is a worldwide in mobile communications, driving the growth and sustainability of the broader mobile facility. NOKIA connects people to each other and the information that matters to them with easy- to- use solutions for imaging, games, media and businesses. NOKIA is a broadly held company with listings on four major exchanges.

PROJECT:

THIS PROJECT IS ABOUT NOKIA AUDIO AND VIDEO MOBILE SERVICES. TWO TYPES OF TESTING ARE FOLLOWED HERE, FUTE TESTING (FULL TEST) AND BAT (BASIC ACCEPTANCE TEST) TESTING. FUTE TEST HELPS TO MAKE SURE THAT ALL THE FUNCTIONS OF THE PHONES ARE WORKING PROPERLY BY RUNNING ALL THE TEST CASES AND BAT TEST DO THE SAME FOR BILLING AND OTHER PURPOSES. REGRESSION TESTING IS CONDUCTED FOR THE CHANGES IN THE PROJECT (MOBILE PHONES) AND FUNCTIONAL TESTING IS CONDUCTED EVERY ONCE IN TWO WEEK FOR THE PROJECT EFFECTIVENESS.

Responsibilities:

●Manual testing and Automation (QTP,Test Director, Win runner) testing for this project.

●Preparation of Test Plan based on business and functional specifications.

●Designing, building and Executing of automation test scripts for WEB applications.

●Developed Use Cases to highlight different requirements.

●Created Test Scenarios and Test Cases based on functional requirement for Manual Testing

●Involved in Parameterization of scripts for performing data driven testing.

●Tested the mobile device/cell phone practically for the project before launching it in the market.

●Extensively used Quality Center, for Test planning, Bug tracking and Reporting

●Generated VB Test Scripts using Quick Test Pro.

●Automated Test Scripts for Functional and Regression Testing using Quick Test Pro.

●Object Repository is maintained in the central repository and changes are made to it for every version.

●Conducting Retesting with multiple sets of test data using Data Driven Approach.

●Used SQL commands extensively to check for integrity of data.

●Categorizing and reporting the bugs using Test Director.

●Analyzing the logs from the production and identifying the issues.

●Analyzing Test Execution results, logging of defects into Team Track and tracking till closure

●Help to update all the test results on the test director (updated 2200 test results for a week).

●Help perform component level and functional testing performing Audio test cases.

●Participate in executing test cases using Test Director 8.0 and every week, will execute 650 test cases for the project.

●Report and explain defects found during testing and integration (find out what step failed)

●Interface with software development and software integration teams

●Tested the Nokia phone to determine the Quality and Functions.

●Responsible for all levels of Quality Control/Quality Assurance.

●Attend the QA staff meetings.

ENVIRONMENT: QTP, TEST DIRECTOR 8.0, WINN RUNNER, TOAD, SQL PLUS, MS OFFICE SUITE, WINDOWS 2000, MICROSOFT OUTLOOK, UNIX CRYSTAL REPORTS, WIN TIVOLI.

VERIZON, TEXAS (JUNE 2005 - SEPTEMBER 2005) - Worked as a QA Analyst at Verizon.

Verizon is one of the world's leading providers of communications services-- deploying fiber optics, broadband, wireless, directory and data services. Verizon is one of the largest providers of wire line and wireless communications in the United States and internationally, primarily in the Americas and Europe.

Project:

This project is about the BROADBAND Services for the west region, deals with DSL ATM, DSL FRAME, VIS ATM and FAST PACKET Order. Order will be generated from RX Client (User Acceptance Test and Product Line Environment). Both VOL and Non-Affiliates such as AOL, BTAS etc orders can be placed from here. It’s a Front end GUI for Order Server where the data that has been entered in RX Client will be stored in RX Order Server. When order has been submitted from client, order server will generate VADI Order number and Billing Account Number (BAN). Order status can be checked in RX Flow. RX Flow is a system, which acts as a bridge for RX Client, Baais, SGW and VADI Billing. If the order is archived in any system it will be displayed in RX Flow. If there is error in any system, error description can be checked in RX Flow. Actual Provisioning of Orders will be in BAAIS. Supplier Gate Way maps all the details into EDI format as ILEC expects and sends it to ILEC

Responsibilities:

●Manual Testing (User Acceptance Test and Product Line Environment) and automation testing for this project.

●Assisting in the planning test efforts and reporting of test results to the project team.

●Report any issues that may impede the ability to meet a goal.

●Troubleshoot problems and pinpoint sources of problems and possible areas of improvement.

●Interacting with the QA Lead Engineer on the project to ensure test case coverage, test case execution, reporting of defects, and test status reporting.

●Execute test cases as determined by the QA lead or by the project team.

●Report status and results on a regular basis.

●Executed Regression testing for the changes in the project.

●Attend QA staff meeting and resolved the issue.

●Supported End-to-End testing.

ENVIRONMENT: TEST DIRECTOR 8.0, WINN RUNNER, QUICK TEST PRO. ORACLE, SQL, TOAD, SQL PLUS, MS OFFICE SUITE, WINDOWS 2000, UNIX CRYSTAL REPORTS, WIN TIVOLI, JAVA, LOTUS NOTES.

Education:

Higher Diploma in Software Engineering.

Bachelor’s Degree.

References:

Available upon request

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