Customer Service Medical Assistant

*** ****** **, *********, ** *****•912-***-****•**********@*****.***

Shanette Carter

Objective

Motivated, professional seeking an open position where I can utilize my skills; training and expertise while being a beneficial team member with college experience. Talent for quickly mastering medical techniques. Diplomatic and tactful with professionals and non- professionals at all levels. Flexible and versatile - able to maintain a sense of humor under pressure. Thrive in deadline-driven environments. Excellent team-building skills. Ensured the sanitation and maintenance of the facility, exam rooms and equipment. Reacted calmly and effectively in emergency situations. Caring touch that immediately put patients at ease.

Certificates

CPR Certification

First Aid

Medical Assistant

Skills

Able to lift 50 pounds or more

General housekeeping ability

Medical terminology knowledge

Valid GA driver's license

Reliable transportation

Charting expertise

Understands mobility assistance needs

Schedule management

Problem resolution

Deadline-oriented

Calm and level-headed under duress

Detail-oriented

Customer service-focused Organizer

Team player

Clean driving record

Strong organizational skills

Active listening skills

Telecommunications knowledge

Proficient with Microsoft Office Suite

Proficient in customer account software

Filing and data archiving

Order processing

Spreadsheet development

Staff motivation

Patient charting

Medical billing

Strong communication skills

Excellent verbal communication

Restocking

Enthusiasm

Cheerfulness

Professional appearance

Mathematical strengths

Efficiency

Energetic work attitude

Large cash/check deposits expert

Customer service expert

Telecommunication skills

Opening/closing procedures

High customer service standards

Service solutions expert

Self-directed

Filing and data archiving

Order processing

Employment History

Office Assistant, Medical Assistant, Receptionist

Sequential Management Group, Atlanta, Ga

01/2011-11/2012

Call center agent

GSI, Brunswick, Ga

12/2013-01/2014

Produce

Delivery Driver (Part Time)

House leader(full time)

Winn-Dixie, Brunswick, Ga

Pizza Hut, Brunswick, Ga

Healthcare Staffing, Brunswick, Ga

01/2014-03/2014

08/2015-Current

11/2015-Current

Education

High School Diploma

Medical Assistant

Turner Job Corp Center, Albany, Ga

Everest Institution. Decatur, Ga

October2010

December 2011

References

References are available on request.

Contact this candidate