Customer Service Manager
Resume:
Tammie S. McCabe
**** **** ****** ***** **** Road
Apt# 5211
Springfield MO 65803
Cell: 573-***-****
************@*****.***
OBJECTIVE: I’m looking for a full time positon in the Springfield area that allows me to utilize my past and present work experience, training, skills and education to further my career.
EDUCATION: Graduate Ozark Technical College with a degree in Interdepartmental Studies 2015
Poplar Bluff Senior High School: Graduate 1990
Notary Public, my commission expires 2018
WORK HISTORY:
May 2012 to May 2016: Social Security Disability Law Claims Center
Legal Assistant to: Monte Phillips, Lawyer
128 Washington St.
Doniphan, MO 63935
Currently working in a law office that specializes in Social Security Disability and Veterans Disability Compensation Claims. I handle all aspects of the office including client relations and intake, initial filing and appeal of claims, evidence collection, pre-hearing meetings and have been conducting the Social Security hearings for all clients since April 2013. I have done some work on PI, Workers Comp. and Criminal Cases. I am familiar with the Missouri Courts E-Filing System. I have four years of experience in both Social Security Disability and Veterans Disability Law. I managed the office and did all ordering of office supplies and things of that nature as well.
Reason for leaving: Would like to relocate to the Springfield area to be closer to family.
Aug. 2008 to May 2012: OneMain Financial
Mortgage and Personal Loan Specialist
914 N Westwood Blvd.
Poplar Bluff, MO 63901
I was a state licensed Mortgage Loan Originator. Job duties included customer service, sales and debt collection. I worked as a team member to obtain company set goals for loan sales and delinquency. I processed first mortgage loans and refinances, personal loans and automobile loans. Reason for leaving: Received job offer at the law firm I am currently employed at.
March 2006 to Aug. 2008: Sun Loan and Tax Service
Store Manager
760 S Westwood Blvd.
Poplar Bluff, MO 63901
210- 224-2967
Promoted to manager in September 2006. Job duties included overseeing the day to day operations of the store, making all loan decisions, collections, tracking trends, scheduling, keeping of all monthly records and reports such as profit and delinquency, training and hiring of new employees. Reason for leaving: Received job offer at OneMain Financial
July 1997 to March 2006: Tie Co.
Assembly
1106 S Broadway
Poplar Bluff, MO 63901
Job duties included assembly of parts for a local company. I picked up parts to assemble on a weekly basis and delivered them back assembled to order doing rush jobs when needed. Responsible for the on time delivery and quality of the packed product. Reason for leaving: Received job offer at Sun Loan and Tax Service
March 1992 to June 1997: MCI long distance co.
Telesales Professional
1720 E. Primrose St.
Springfield, MO 65801
Duties included the cold calling of potential customers as well as six months in customer service. Reason for leaving: Relocated from Springfield to Doniphan Mo.
SPECIAL SKILLS: I am proficient in all Windows application including Word, Excel, Access, Power Point, Outlook and Visual Basic Programming. I am a Notary Public for the state of Mo.
REFERENCES:
Monte C Phillips, Attorney, Doniphan MO: 573-***-****
Janae Leroux Co-worker at Monte Phillips Law Firm 573-***-****
Brandy Eaton Prior Employee Sun Loan and Tax 575-***-****
More References available on request.
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