Dennis Ortiz
Baldwin Park CA 91706
**********@*****.***
Skills
. Major strength in planning, problem solving and communication
. Capable of handling multiple projects concurrently
. Work well in a high pressure environment
. Strong training skills
. Self-starting, goal-oriented strategist whose confidence, perseverance
and vision promote success
. Skilled at organizing complex projects, defining project priorities,
and delegating tasks
. Skilled at encouraging others and developing rapport
. Self-motivated and assertive
. Exercise initiative, achievement and independent judgment
. Excellent communication, interpersonal and organizational skills
. Demonstrated effective leadership skills
. Quickly learn procedures and methods
. Organized and efficient
. Bilingual English - Spanish
Experience
June 12 to March 13 Oldcastle Glass, Transportation Manager
Los Angeles CA 90022
. Schedule driver's work and route assignments
. Determine and schedule equipment requirements
. Finalize truck loading - Goal 100% per load manifest
. Communicate delivery issues with customers
. Supervise and ensure the established driver procedures
are being followed
. Monitor the time it takes each driver to deliver each
route based on load and stops
. Maintain Xata System
. Maintain and conduct training on driver Fleet Safety
Manual provided by Corporate
. Establish accident review procedures and remedial
training
. Ensure compliance with DOT policies and procedures
. Monitor and schedule with lease company repairs/scheduled
maintenance
. Identify potential safety and maintenance problems and
correct as required
. Proficient in Microsoft Office programs (word, excel,
outlook)
. Manage union environment
March 10 to June 12 Weber Logistics, Transportation Manager
Rancho Cucamonga CA 91730
. Payables, Profitability and facility P&L
. SOP Compliance
. Coordinate all transportation for Southern California,
Northern California and Las Vegas
. Client Relations
. Administrative functions
. Manage 250,000 sq ft building with ambient, chilled &
frozen food products
. Manage cross dock operation
. Ensure that all DOT safety standards are met
. Implemented daily meetings with training to ensure a safe
working environment for all personnel.
.
Weber Logistics, Transportation Manager, Con't
. Involved in the financial aspects of the operations.
Including, but not limited to, monitoring external costs,
reviewing monthly operational costs and reporting follow
ups eliminating any areas over budget on.
. Breaking down operations/office hours and adjusting
shifts or hours necessary to maximize productivity and
reduce any unnecessary overtime.
. Working beside VP of Transportation with issues
concerning major accounts. In addition, assisting Client
Solutions team to establish new accounts and to
reestablish station relationships with current accounts.
. Dock Operations
. OS&D compliance
February 03 to March 09 DHL Express, Operations Manager
Van Nuys, CA 91405
. Attended numerous leadership growth and development
courses through-out the United States.
. Managed Los Angeles international airport operations.
Ensured all hourly union personnel were in compliance
with proper safety procedures and training.
. Coordinated with outlined stations for container reports
and timely arrivals of international freight to Long
Beach airport.
. Responsible for the day to day office staff operations
regarding customer service. Conducted weekly meetings
with office staff concerning shipment attempts. Entered
on time updates with exceptional customer service and
relations.
. Managed both AM and PM station operations while ensuring
timely deliveries and pickups of all shipments.
Completing daily sort briefings with the dock crew on
safety issues and other issues occurring in the morning
and evening operations.
. Review and following up daily on failures for both
inbound operations and outbound operations with
prospective IC's.
. Ensure daily efforts are made to keep station in
compliance with all OSHA, DOT, FAA and TSA rules and
regulations.
. Implemented daily meetings with training to ensure a safe
working environment for all union personnel.
. Involved in the financial aspects of the operations.
Including, but not limited to, working with budgets,
monitoring external costs, reviewing monthly operational
costs and reporting follow ups eliminating anything the
station is over budget on.
. Breaking down operations/office hours and adjusting
shifts or hours necessary to maximize productivity and
reduce any unnecessary overtime.
. Working beside the station District Sales Manager with
issues concerning major accounts. In addition, assisting
the DSM/sales team to establish new accounts and to
reestablish station relationships with current accounts.
June 87 to February 03 Operations Supervisor/ Dispatcher
Signal Hill, Ca 91755
. Enforce OSHA; DOT and CHP safety standards and
regulations are met.
. Supervision of courier's daily productivity along with
daily reports of courier's performance and failures to
the manager.
. Held weekly training sessions on DHL practices and
procedures for employees.
. Utilize Microsoft Excel as an organizational tool to
create company spreadsheets and rosters.
. Assign and coordinate a daily schedule for all drivers
insuring sufficient route coverage
. Submit end of day recap with various reports including an
am and pm turn to the Area Service Manager.
. Provide daily feed back to all drivers on previous day
performance
. Hire, train, discipline and provide annual performance
evaluation for all drivers and customer service agents.
. Track all daily loads to insure 100% customer
satisfaction