Customer Service Sales

Atlanta, GA

Apr ****-Present

Atlanta, GA

Aug **13-Apr 2015

Kennesaw, GA

Iel Flores

Professional Summary

Energetic multi-tasker seeking a challenging position with opportunity of growth. Loves to bring superb front desk skills and clerical abilities in order to provide the company with exceptional customer care and administrative services. Reliable,Punctual, and seeking a career with a well established company where my skills are implemented and enhanced.

Skills

Proficient in Microsoft Office.

High attention to detail

Ability to multi-task in a fast paced

environment

Strong interpersonal communications skills

Excellent organizational skills

Fluent in Spanish

Great time management skills

Excellent phone etiquette

Self motivated

Experience

Massage Envy Spa

Front desk receptionis/Sales associate

Answered plenty of calls per day by addressing customers questions,solving problems and provided new product information

Answer telephones and give information to callers, take messages, or transfer calls. Handled daily heavy flow of paperwork and dealt with customer accounts in an organized manner.

Investigated and resolved customer's questions and complaints in a timely and empathetic manner

Handled several task simultaneously,including juggling multiple phone lines,face-to-face contact with clients,visitors, and employees.

Set up and explained new membership contracts

Chik-Fil- A

Customer Service

Greeted customers entering the store

Politely assisted guest in person and via telephone. Provided an elevated customer experience to generate a loyal clientele. Answered product questions with up -to-date knowledge of sales and store promotions Handled currency and credit transactions quickly and accurately Performed all position responsibilities in a accurately and in a timely manner. Education

Kennesaw State University

BBA: Communications

Currently attending this institution, attending the school of communications. Expected to graduate next May of 2017 and specify my degree in Public relations. I am also a current member of (FBLA) Future Business Leaders of America.

2534 Sawmill Road, Marietta, GA 30064

***********@*****.***

Ph: 678-***-****

Contact this candidate