Lance M. Malone
Mesa, Arizona *****
www.linkedin.com/in/lancemalone • 480-***-**** • *****@***********.***
Systems / Network Engineer Network Administration and Security
Multifaceted technical expert with 18-year track record of innovation and success
Extensive experience with Systems and Network Engineering and Administration. Vast knowledge of network security processes and tools. Project Management and team leadership experience in coordination of multiple projects simultaneously. Excellent organization, time management, and communication skills.
Infrastructure Development and Support / Project Management / Team Leadership and Training
System Security Administration / Troubleshooting & Issue Resolution / Fiber Installation and Maintenance / LAN/WAN/NOC Administration / NAS and SAN Implementation
Technical Proficiencies
Platforms:
Experienced Roles:
All Windows Platforms, Linux, Apple
Active Directory, Application Servers, Failover Clustering, File & Storage, Group Policy Design & Implementation, Hyper-V, NPS, DHCP, DNS, Network Load Balancing, Remote Access, Print/Scan Management, All Window Security Features, IIS, Windows Deployment Services, Backup Management, WSUS, PowerShell, Windows Scripting.
Applications:
N-Able Managed Software Solution, ConnectWise, Backup Exec, VMware, LANDesk Management, PFSense, Wireshark, MetaSploit, Backtrack, Cain & Abel, NMap, Aircrack-NG, Punk-Spider, Self-Healing Technology, Fresh Service, Fresh Desk, Microsoft Office, Project, Publisher, Visio, Office 365, SharePoint, Azure, Exchange, ForeFront, SQL, Systems Center, Virtual Manager, Skype, Hyper-V, VMware, SIEM, Solarwinds, LabTech, Kaseya, AWS, OpenDNS, Axcient.
Hardware:
Cisco, Juniper, SonicWall, PFSense, HP, Dell, Lenovo, CAT5E, CAT6, SM/MM Fiber, Barracuda, LogRhythm, MSA, SSD, NAS, SANS, RAIDS, OpenVPN, Axcient.
Professional Experience
SEC Power Corporation, Phoenix, Arizona
Consultant (5/2015 – Present)
Resigned full-time Chief Technology & Information Security Officer role and serve in consulting capacity.
Arizona Grand Resort, Phoenix, Arizona
Senior Systems and Network Engineer (5/2015 – 5/2016)
Deployed and maintained secure operating system and applications. Reviewed log files to identify possible network issues or potential breaches. Maintained system operating and security equipment. Developed 5 members into a highly-efficient team completing more than 80 projects some of which were conducted simultaneously. Led migration from 2003 and 2010 Exchange network to newly-designed secure Exchange 2013 system. Replaced network infrastructures of two acquired resort properties.
Key Achievements:
Implemented Help Desk Solution to manage over 450 workstations in six locations.
Designed and deployed Hyper-V Failover Cluster Network of more than 40 servers and over 300 workstations.
Migrated Email Solution to new Exchange 2013 with Enterprise Frontend Security Solution.
Installed Public WI-FI service with more than 800 Access Points.
Ensured PCI compliance with design and installation of network security solution.
Improved ticketing process and project management with implementation of ITIL standards.
Supported large resort migration and takeover through detailed Project Management solution.
Utilized HP MSA technology to implemented SAN Solution for Hyper-V Cluster.
Implemented virtual backup solution to allow online restoration of completely failed server within four hours.
Created security solution enabling real-time monitoring of networks frontend and end-user activities.
Installed NOC center with six display televisions providing real-time monitoring of multiple properties.
Replaced network of newly-acquired resort with complete new network infrastructure within six-hour period with seven IT analysts.
SEC Power Corporation, Phoenix, Arizona
Chief Technology & Information Security Officer (7/2013 – 5/2015)
Maintain system operating and security equipment, including IDP System, wireless access points and load balancers, and disaster recovery and data backup solutions. Review log files to identify possible network issues or potential breaches. Created Data Center enterprise network.
Key Achievements:
Created self-healing network using PowerShell and N-Able scripting.
Migration to Office 365 from Exchange 2008 R2 server with OWA; enterprise-level maintenance of Office 365.
Optimized system availability to average of 99.9% uptime.
Implemented scalable systems for support of rapid business growth.
SEC Tech, LLC, Phoenix, Arizona
Chief Technology and Network Engineer (7/2013 – 5/2015)
Ensured operating and application security for more than 200 devices of Data Center clients utilizing self-healing network techniques developed for SEC Power Corporation. Developed protocols and polices to ensure client firewall, access, email, and network connection security. Provided continuous 24/7 system administration, configuration, and troubleshooting services for clients through on-call schedule.
Key Achievements:
Led migration from Server 2003 to Server 2008 R2.
Created dashboards to monitor issues detected on multiple client networks.
Tested for system penetration and prepared full solution report.
Created automated self-healing network for automation and completion of most troubleshooting procedures prior to onsite arrival of technicians.
Pius Technologies, Mesa, Arizona
Chief Technology Officer (5/2009 – 7/2013)
Designed and administered server and network services for client organizations. Project Manager for multiple desktop upgrades, server migrations, and network overhaul projects.
Key Achievements:
Launched helpdesk to support over 4000 stores, and led nationwide training for more than 800 technicians to perform upgrades in the stores and hundreds of property management locations.
Designed 92-cubicle network with four servers connected to client’s overseas corporate office while ensuring internal and external security processes were optimized.
Developed and installed virtualization project to allow remote-user access.
OnForce, Phoenix, Arizona
IT Technician Contractor (4/2006 – 5/2009)
Top performing technician for personal desktops, server installations, and network installations and revamps. Diagnosed and replaced copier, printer, and large format device control boards.
Key Achievements:
Completed most work orders with highest customer satisfaction ratings.
Other positions held: IT Contractor; Signal Support System Specialist /
Network Administration & Security, U.S. Army
Education and Training
U.S. Army Information Technology and Signal Communication School, ACES Training
eArmyU
Signal Support System Specialist, Network Administration, Counter Hacking / Network Security,
Project Leadership - U.S. Army
Professional Development
A+, Network+, Security+, Certified Ethical Hacker (CEH8), Licensed Penetration Tester,
Certified Security Analyst, Certified Information Security Officer (in progress),
Certified Information System Security Professional (in progress)