Warehouse

**** **** **. *.*. Calgary Alberta T*B *A*

Home: 403-***-**** – Cell: 403-***-**** – ********@****.**

2

Summary

Results-oriented Senior Shipping Warehouse Manager with extensive experience in shipping and receiving, positive leadership, negotiation, operational effectiveness, customer retention.

Recognized for uniqueness in developing and streamlining processes that result in optimal delivery of products and customer relations for large complex operations. Reputation for easily building internal and external loyalty, mentoring, organization and planning. Ensures systems and procedures are complementary to people and results.

Highlights

Developed and streamlined processes and strategies that resulted increased efficiency, cost savings

and better customer service.

Client, team and organization recognition as a shipping and receiving expert with extensive hands-on knowledge and proficiency, coordinating, decision making, encouraging, resolving complaints, managing, scheduling, training and project management.

Reputation for positive leadership and communication with a good sense of humor that easily engages collaboration and productivity that brings out the best in each individual.

Achieved 100% employee retention in my department during challenging and changing times when the company experienced 50% turnover.

Praised by customers and employees for building trust.

Enhanced customer satisfaction and team performance

Experience

Parts Delivery Driver July 2014 to September 2014 Calgary Motor Products Calgary, AB (left to pursue other employment)

Shipping/Receiving/Warehouse Manager November 2007 to March 2014 Lassonde Western Canada Calgary, AB Managed 9 direct reports

Shipping/Receiving/Warehouse Manager March 1986 to November 2007

McCain Foods Canada Calgary, AB

Grand Falls, NB

Managed the daily operations and requirements of the Shipping/Receiving Warehouse department including all outsourced transportation services, negotiating, purchasing, staffing, and training, in a unionized environment. P&L and budget responsibilities. Transferred to Alberta from New Brunswick

Education

High School Diploma

Tobique Valley High Plaster Rock, NB, Canada

Professional Development

Counterbalance Fork Lift Operator Trained.

McCain Leadership, Supervisory and Management Courses. Computer Experience:

Microsoft Office 2010, Excel, Outlook.

Computerized Warehouse Management System

Brunswick to this position. McCain became Lassonde in 2008,

AS400 based computer system

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