Customer Service Manager
Resume:
JOEANNAH MARIE T. DOON
Bagumbong, Caloocan City
***************@*****.***
OBJECTIVE
To To pursue a challenging & career oriented position in the field of accounting, which offers immense opportunities based on skills, professional expertise, target achievements and cope to the challenges through dedication and commitment.
WORK EXPERIENCE:
GROUP AFFILIATES INTERACTIVE NETWORK MANPOWER SERVICES
Northridge Park Subd. Block 42 Lot 209 Labayane St. North Fairview Quezon City
Billing Officer
January 06, 2015 up to Present
Offering the following experience in Billing
Issue invoices to clients.
Prepare client’s bills.
Review invoices to identify any error before invoice delivery.
Update client files with issued invoices.
Update the customer files with contact information.
Compiles information needed for billing purposes.
Provide customer service .Handle billing inquiries from the clients.
Follow up on Discrepancies.
Monitors invoices received by clients.
Compile and maintain documents and records of all billings
Update all billing Procedures.
Maintain and update client’s data base
Audit Payroll of clients
Petty cash custodian. Release claims of employees.
LENDINGHAND CORPORATION
Unit S Villagemall, Commonwealth Ave East Fairview, Quezon City 1121
Accounting Assistant
January 15, 2014 to December 10, 2014
Codes source documents such as invoice and receipts to the appropriate accounts.
Maintain and updates accounting records by performing duties such as recording and posting transaction in journals for accounts payable,account receivable and payroll.
Respond to inquiries and request regarding payroll and benefits.
Maintain bank account record, reconciles bank account and balances chequebooks.
Assist employees in submitting claim forms.Maintain records of benefit enrolment.
Perform day to day management of all payment cycle activities.
Keep track, process and reconcile payments and expenditures, including payroll, purchase orders, invoices and checks.
Monthly collection audit
Encoding of monthly reports.
Checking of posting to manual ledgers.
PESO RESOURCES DEVELOPMENT CORP.
106 CRM III Bldg., Rm. 205 Kamias Road, Quezon City
Payroll Assistant
January 28, 2012 to December 28, 2013
Offering the following experience in Payroll
Ensure that employees are paid accurately and on time.
Responsible for gathering time sheets and computing the hours worked.
Determining the regular, overtime, holiday,vacation,personal and sick time
Responsible for encoding and posting employees’ time into the computer.
Ensures the regular and vacation time are encoded and paid accordingly.
Payroll processing also involves processing new hires, termination and deductions.
Enters new hire information into the computer such as pay rate, pay frequency and tax withholdings.
Ensures that all data needed to pay employees appropriately is recorded into the computers.
Responsible for filing and maintaining necessary reports. Assist those needing copies of payroll documents. Ensures that the payroll documents are kept.
Provides payroll information by answering questions and request.
Cashier
ISLAND BISCUIT INCORPORATED
Camarin,Caloocan City
CHECKER
December 12, 2011- January 20, 2012
Warehousing
Ensures returned stocks from delivery are in good condition prior to stacking
Records all returned damaged items.
Assists, documents and returns damaged and rejected items.
Performs stock inventory.
EDUCATIONAL ATTAINMENT
Collegiate: Bachelor of Science in Accountancy
Lyceum of Aparri
Aparri, Cagayan
SY 2006-2011
Secondary: Calamaniugan National High School
SY 2002-2006
Primary: Dugo Elementary School
SY 1996-2002
COMPUTER LITERATE
Microsoft Word, Microsoft Excel, Basic Internet Application, Payroll System (Metrobank and RCBC)
DEMONSTRATED ABILITIES
Good time keeping and ability to meet deadlines.
Organized, logical and methodical approach.
Ability to remain calm under pressure.
Ability to use own initiative.
Ability to work well within a team.
Flexibility busy periods may require longer working hours.
SEMINAR ATTENDED
Language at Work in Modern Business- August 25,2012
CHARACTER REFERENCES:
JERRY GOBRIN
Accounting Supervisor
GROUP AFFILIATES INTERACTIVE NETWORK MANPOWER SERVICES
Cellphone Number: 097********
LEILANIE ALEGRE
Manager
PESO RESOURCES DEVELOPMENT CORP.
Tel no. 927-9040
ANNALIZA CRUZ
Asst. Manager
PESO RESOURCES DEVELOPMENT CORP.
Tel no. 928-1145
Joeannah Marie T. Doon
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